Online let me book moving pads for the location, but none were available on arrival. Rep at the desk was kind and helped me check in but was gone before 5pm in contradiction to what he had said before.Matthew G.
Devon Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fort Worth, TX 76116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The verification took longer than expected personally. I did mobile pickup since it was outside of business hours and waited about 20 mins.Michael A.
I had a confirmed 24/7 pickup scheduled for 10:00 am. I arrived at 9:50 am. The office was locked with a "We will return at 10:30 am sign in the window. I called multiple numbers that were listed on the office window with no response. At 10:25 am, the office opened. The man working was somewhat argumentative telling me that I could not have had a 24/7 reservation although I was able to make on using the U-Haul App. When I returned the vehicle, the man added a CDW $11.00 insurance coverage charge that I had not approved. I didn't notice this until I left the property. I called the location and spoke with man. He said U-Haul had added on the coverage, he said he did not do it. I called U-Haul corporate and spoke with Eliza in your CS department. She confirmed that I had NOT authorized the CDW when I made the reservation. She took care of crediting my card. The woman at the location was helpful; however, the man was my primary point of contact. This store is not a good representation of your company.Caron M.
Nothing. It was great. Tony was an excellent help to meet during the whole process. I give him a 10 plus. I recommend this facility . Thank you so much. Beth CalhounBETH C.
The lady that helped us was great. She handled a difficult situation (internet was down) with a great attitude and figuring out a way to get us taken care of!David A.