They were wonderful with, even with my needs being so out of the blue. They where able to get taking care of and out the door in no hurry. ¡Gracias!Jared L.
Customer Reviews for Devon Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Courteous, helpful staff, Chris and Dawn.Judy W.
When the fuel tank comes back at the correct amount don't charge people anyway for fuelTimothy H.
Everything was amazingBen G.
The driver side door was in disrepair. The a/c did not blow from the front vents - it only came from the defrost vents. Very difficult in triple digit temps.Josh B.
I rent the truck with a Dolly and did not received the Dolly! I would like to have a refund for the DollyBravo L.
There was no air in the building. It made it uncomfortable to do business.Clara J.
El cliente no dejó un comentario.Chandler H.
Rented a 10' truck on May 7th for 4+ hours. Truck bed was filthy and I cleaned it out prior to use. Used only 15 miles of my estimated 40 and returned the truck with more gas than when I got it and returned the keys to the designated box as instructed by Uhaul. Estimated costâ€¦$75-80. At this point, one week later, I have been charged over $400 for a lost key, returned dirty, had for 3 days, etc. Unacceptable! Will not use Uhaul again. Still no answers.Shawn A.
El cliente no dejó un comentario.Susan B.
El cliente no dejó un comentario.EAN Y.
The site had someone who was not familiar with pick up or drop off signing in or logging onto your sites... could not assists at all wasted alot of timeVonda H.
Quick and easy pick up.Vernon C.
El cliente no dejó un comentario.Sushanta B.
El cliente no dejó un comentario.BOBBY D.
It would help to have clearer information on the website. As things were, I had to go well out of my way to deal with the equipment.richard H.
Charged me for an extra day when but I brought the truck back on timeDANIEL B.
El cliente no dejó un comentario.Terry R.
Everyone was great! Very knowledgeable and helpful throughout the whole process. Would recommend this location to anyone movingTIFFANY C.
The truck I had needs to be retired.HASTINGS W.
El cliente no dejó un comentario.Kent S.
Drop off was easyCari L.
El cliente no dejó un comentario.JUAN O.
Lady was half an hour late to give my keys. No furniture pads were provided, despite ordering 2. Turned in truck after 2.5 hours and was charged for the entire 4. Would not rent again.Maxwell S.
El cliente no dejó un comentario.Doyle F.
It was a great experienceJerry H.
Have promised equipment that is supposed to be there.PRECIOUS S.
I reserved an appliance dolly and it was not available because they did not have any, not sure if that location never had them or they just had a few and they were out. Was told that the location would be staffed until 6pm and when I returned the truck at 5pm the store was locked up and I had to do the self check in (in the rain!)Jeffrey C.
Your Manager is super legit and caring! She takes care of her customers and we will recommend this location every time because of how kind she was to me having to move across town yesterday and then having a family member have an emergency that wound us up in the ER last night. we were going to miss the drop off time because the truck was still half full and I was super stressed! She told us not to worry about it and I said we were working on unloading the truck but just behind. She was so kind and chill when we did show up three hours later with the truck and I appreciate her so very much! If we ever need a truck again we will for sure be back to Devon Uhaul!Sean P.
El cliente no dejó un comentario.Melody J.
Everything was great! Thank youOLIVIU V.
Communication, location, everything was awesome!!Dana F.
El cliente no dejó un comentario.Fausto B.
Inside truck wasn't swept outGeorge W.
The onsite manager Taryn was there and she was very pleasant and you could tell she knew what she was doing. Taryn was very helpful and speedy. I also talked with Josh a couple of times on the phone and he was a good listener and very polite and helpful. Good employees.DEAN P.
They did not have the rental that I paid for in advance. The young lady was very nice, but nothing she could do about it.Richard M.
El cliente no dejó un comentario.carla G.
Everything was wonderful and convenient!Christopher S.
El cliente no dejó un comentario.Sean R.
El cliente no dejó un comentario.Roldan M.
El cliente no dejó un comentario.Harris S.
Amazing... keep doing what you are doing!Mary C.
El cliente no dejó un comentario.Jonathan H.
I did ask to not have the insurance, but it was placed on my bill anyway and not caught till after the rental was executed. I was told I could call the 800 number and have it removed, but just a bit of a pain. Otherwise the rep I dealt with was great!Bryan W.
El cliente no dejó un comentario.Heather W.
After the girl at altemer location was rude because we came at noon and ruins her lunch. this camp Bowie location is where I will Always go . Clean and the nice young man was so helpful and kind. I'll definitely be back for my moving needs.Eutimio V.
El cliente no dejó un comentario.Amanda W.
First time to use one way trip. We were in and out quickly and again with great customer service.Angie L.
El cliente no dejó un comentario.Victoria G.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.Sharon C.
The vehicle had an odor to it and the can be equipped with Bluetooth or Sirius XMMICHELLE C.
El cliente no dejó un comentario.Daisy A.
There was no one on property. A note one the door saying someone would return on an hour. I was afraid to leave the truck. But all my help and driver's had to leave.Christene D.
El cliente no dejó un comentario.helon N.
El cliente no dejó un comentario.andrew L.
My boyfriend and I were told we could drop the rental back off at the same location and that it wouldn't be a problem. They told us where to put the key and park the car if we dropped it off after hours. My boyfriend and I dropped the vehicle off on the same day around 6 pm and we even have pictures with time stamps to prove it. Well for the last two days I've received calls from U-Haul saying that the vehicle was never returned and that the location hasn't updated that it was turned in. The location was closed Sunday so they couldn't update the system so now I'm being charged an extra day even though it was turned in a day before it was due. It doesn't help that I keep getting idiots calling me asking the same questions that the last person asked leaving me to explain myself again when they could easily put a note on my account explaining the situation, but if they did that, they couldn't overcharge me by $70. I was hoping the U-Haul would of made my move easier, but nope, they've just made it more difficult. I will not be using nor recommending this company to anyone.Zachary A.
Agent less the helpfulPedro F.
El cliente no dejó un comentario.Dan S.
This location was very helpful taking care of a mistake that the pick-up location had made. They were able to fix the problem and were very helpful and courteous throughout the process.Aaron G.
Brand new facility! Very clean office with free K-cup coffee, and friendly staff! No to little wait time at this location. They also have air conditioned storage space for rent. If you are in a hurry, this is the location to go to.Paul M.
El cliente no dejó un comentario.Tabetha T.