Make sure the rental is clean. The interior smelt like cigarettes and the cab was dirtyBRIAN O.
Kwik Kar on University
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fort Worth, TX 76107
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- 4.0 Average Customer Rating
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Convenient location, easy access to trucks. Too busy doing oil changes to check truck back in, charged for mileage I didn't driveSteve C.
Some of us despise the smell of smoke and apparently the last customer smoke like a chimney and ashed all over the cab. It was disgusting, and the cab was a mess. It would've helped to make sure there was enough turn over time to at least wipe int down before handing it over to the next guest. We brought it back in much before shape than it was given to us. It was a miserable ride, hoping you guys improve on this for the next round of customers.SHAWN H.
Even though reservations were made in advance, not all equipment was provided. The truck box was so nasty we had to line it with whatever we could to protect our furnishings. The cab, windshield, and mirrors were so dirty I couldn't see. The inside cab was dirty. The seat was so collapsed I could barely see over the steering wheel to drive. Drop off was so far away it cost me an extra unnecessary 35 miles on top of the 12 miles to get from puck up point to my house. This was a total rip off by Uhaul. I'll never use them again for moving.Joe V.
Staff was super friendly and helpful. My only complaint is they didn't have a floor dolly that we paid to rent so I had to drive across town to get one. They were still very helpful about making sure the place I was heading to had one though!Amanda L.