My order was placed on line the way I wanted it. My daughter went to pick up the truck because i unexpectedly had to go to the hospital. The gentleman went into the reservation and changed everything adding fee himself. Very very disappointed was also charged. 55.00 cleaning fee. I knew uhal was capable of this so I purposely tried to avoid it. I did not expect the reservation to be completely altered. Uhal makes every effort possible to charge customers extra fees and places the customer in a position of either begging them to return your money or the customer gets so mad they want nothing to do with them. Very very disappointed
Cleo Y.
Knight Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Florence, SC 29505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Always helpful and kind.
david D.It was late, used the drop box.
Lisa J.Not a deal breaker but the box needed to be swept and trash removed.
Harold W.Ensure the gas hands are where they are ment to be. I'm being charged for not refilling gas to half a tank when it wasn't there when I received it. If they aren't going to fill it to a certain point when someone else returns it improperly, then they shouldn't charge the next person to rent it for that past renter and company mistake for not ensure all was correct.
Charles W.