Customer Reviews for Knight Furniture
(U-Haul Neighborhood Dealer)

502 reviews

214 2nd Loop Rd   Florence, SC 29505

(843) 407-3070

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 407-3070

214 2nd Loop Rd
Florence, SC 29505

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DON CHILDERS 
Rating:
1.0

My order was placed on line the way I wanted it. My daughter went to pick up the truck because i unexpectedly had to go to the hospital. The gentleman went into the reservation and changed everything adding fee himself. Very very disappointed was also charged. 55.00 cleaning fee. I knew uhal was capable of this so I purposely tried to avoid it. I did not expect the reservation to be completely altered. Uhal makes every effort possible to charge customers extra fees and places the customer in a position of either begging them to return your money or the customer gets so mad they want nothing to do with them. Very very disappointed

Cleo Young 
Rating:
5.0

Always helpful and kind.

david derrek 
Rating:
5.0

Customer did not leave a comment.

debra sanders 
Rating:
3.0

It was late, used the drop box.

Lisa Johnson 
Rating:
5.0

Not a deal breaker but the box needed to be swept and trash removed.

Harold Webster 
Rating:
4.0

Customer did not leave a comment.

Edith Trahan 
Rating:
5.0

Customer did not leave a comment.

Richard Engel 
Rating:
5.0

Customer did not leave a comment.

Gillia Robinson 
Rating:
4.0

Customer did not leave a comment.

michael butler 
Rating:
4.0

Ensure the gas hands are where they are ment to be. I'm being charged for not refilling gas to half a tank when it wasn't there when I received it. If they aren't going to fill it to a certain point when someone else returns it improperly, then they shouldn't charge the next person to rent it for that past renter and company mistake for not ensure all was correct.

Charles Walker 
Rating:
5.0

Excellent service on both ends

Grant Whitlock 
Rating:
5.0

Nothing at this time. Good customer service. Very professional.

Timothy Carelock 
Rating:
3.0

Be sure to put the gas back. They charged me a total of $153 for gas. Too much. A rip off. Didn't get it on a full tank and it wouldn't take that to full it up

Clarissa Holmes 
Rating:
2.0

I picked up the unit and the floor boards were dirty but I figured the location knew about it.

Wayne Lewis 
Rating:
5.0

Customer did not leave a comment.

stephen gildea 
Rating:
4.0

Great customer service! In and out quickly.

Lane Anderson 
Rating:
4.0

Customer did not leave a comment.

Daniel Mills 
Rating:
5.0

Nth

Sowello Paige 
Rating:
3.0

Customer did not leave a comment.

Melinda Byrd 
Rating:
5.0

Very nice people

Kimie Sellers 
Rating:
5.0

Rented alot of uhauls in my life. By far the best and most professional experience.

Jon Beargeon 
Rating:
5.0

Great service.

John Rutten 
Rating:
5.0

None

Harvey Wilson 
Rating:
5.0

Friendly staff and easy to pick up and drop off.

Sharon Gregory 
Rating:
5.0

Transaction went smoothly. Dicky was very friendly and made it quite easy to get the equipment I needed. Went out of his way to ensure that I understood everything clearly and had no questions regarding the rental nor the return process.

Leonard Smith 
Rating:
5.0

Customer did not leave a comment.

Larry Mcelveen 
Rating:
5.0

Customer did not leave a comment.

James Mathis 
Rating:
5.0

Customer did not leave a comment.

Sam REDDING 
Rating:
5.0

Dicky was wonderful! Great service!

Darlene Fulton 
Rating:
5.0

Customer did not leave a comment.

James Sims 
Rating:
5.0

Customer did not leave a comment.

Wendell Jones 
Rating:
5.0

Nothing, they made it easy and friendly

Joey Sheffield 
Rating:
5.0

Customer did not leave a comment.

Jonathan Federwitz 
Rating:
5.0

Great service. Great people!

Bradley Lail 
Rating:
5.0

Not a thing! Mr. Knight personally made sure that I had a 26ft u-haul for my out of state move after other locations promised the world and almost left me stuck without a moving truck. Mr. Knight let me know when the truck made it to his lot to assure me that my move would go smoothly. I will make sure everyone I know uses this location to pick up and drop off their trucks.

William Sheffield 
Rating:
5.0

Customer did not leave a comment.

Katelyn Haney 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY MACFALL 
Rating:
5.0

Customer did not leave a comment.

Janet Brand 
Rating:
5.0

It’s was cool spot and friendly

Charles Windham 
Rating:
5.0

Mr. Knight made this arduous moving experience a far less stressful one! excellent communications and flexibility!

Joseph Dugan 
Rating:
5.0

Customer did not leave a comment.

Jessa Franklin 
Rating:
5.0

Customer did not leave a comment.

David Lasch Sr 
Rating:
4.0

Customer did not leave a comment.

Sandra Sheal 
Rating:
5.0

Customer did not leave a comment.

Johnny Boggs 
Rating:
5.0

Customer did not leave a comment.

Hector Reyes Martinez 
Rating:
5.0

This was the second place where i went to to get a trailer. I had a reservation at the first place on Irby street and when i got there they didn't have one and i had to come back home and call U-Haul and then go back to Florence to knights Furniture, I was upset to say the least.

Bobby Plummer 
Rating:
5.0

Customer did not leave a comment.

Gregory Jones 
Rating:
5.0

Highly recommend. Awesome people at Knights, professional, good customer service. Made it easy. Thank you all!

Jo Bosco 
Rating:
5.0

Customer did not leave a comment.

Clarence Fouse 
Rating:
5.0

Customer did not leave a comment.

James Rybak 
Rating:
5.0

Customer did not leave a comment.

Jonathan Prather 
Rating:
5.0

Customer did not leave a comment.

Kathy Egan 
Rating:
5.0

Customer did not leave a comment.

Tonja Morton 
Rating:
5.0

Customer did not leave a comment.

Mauretta Sanders 
Rating:
3.0

Customer did not leave a comment.

ANTONIO OCHOA 
Rating:
5.0

Customer did not leave a comment.

William Johnson 
Rating:
5.0

Customer did not leave a comment.

Brandon ampell 
Rating:
4.0

Customer did not leave a comment.

rick richey 
Rating:
3.0

Customer did not leave a comment.

JAMES BAKER 
Rating:
5.0

Quick and easy service! Highly recommend!

Michael Kirby 
Rating:
5.0

Customer did not leave a comment.

Earvin Hamilton 
Rating:
4.0

The return was very quick.

Carlos Nunez 
Rating:
5.0

Customer did not leave a comment.

Christian Blackburn 
Rating:
5.0

Customer did not leave a comment.

Derrick Hedgepeth 
Rating:
5.0

Customer did not leave a comment.

Jame Baxley 
Rating:
5.0

Customer did not leave a comment.

Julian Young 
Rating:
5.0

There was a little confusion with the location drop off change text message, but the customer service representatives that helped me were great.

ROSETTA MCWILLIAMS 
Rating:
2.0

Customer did not leave a comment.

KELLY SUE PITTMAN 
Rating:
5.0

Easy check in and return. Nice Van well maintained

Ben King 
Rating:
5.0

Quick drop off.

James King 
Rating:
5.0

Customer did not leave a comment.

floyd robinson 
Rating:
5.0

Customer did not leave a comment.

John Locklear 
Rating:
5.0

Customer did not leave a comment.

Jame Butler 
Rating:
5.0

The gentleman that handled us from the start and finish at this location is very professional. I have used him several times for now for multiple rentals. 5 star

William Wicker 
Rating:
5.0

Very courteous

Christy Robinson 
Rating:
5.0

Customer did not leave a comment.

Paul Steagall 
Rating:
4.0

Lower prices

Cameron Fairchild 
Rating:
1.0

Customer did not leave a comment.

Tracy Nesmith 
Rating:
5.0

Customer did not leave a comment.

Willa Dean Montgomery 
Rating:
5.0

Locked my phone in the truck on a Saturday night when dropping off. Owner came to the drop off location to unlock the truck.

ROBERT PINTER 
Rating:
5.0

Customer did not leave a comment.

Tybr Washington 
Rating:
1.0

The best thing you could do would be close this is a U-Haul location. I was forced to use this after I made the reservation somewhere else. I made the reservation somewhere else because I specifically didn't want to deal with them, they don't know anything about the product, how to rent, how to deal with insurance, or customer service!

David Hill 
Rating:
3.0

Customer did not leave a comment.

Tara Bennett 
Rating:
5.0

Customer did not leave a comment.

Robin Dawkins 
Rating:
4.0

Customer did not leave a comment.

Simon Pettigrew 
Rating:
5.0

Rented a dolly online but there wasn’t one available at the store. There should be a way for uhaul to know what’s at the store so that customers can avoid paying for an item and expecting it to be available when it’s not. Knight furniture was very nice. Uhaul truck was very clean.

Graham Vernon 
Rating:
5.0

Very easy return

Sylvia Sealey 
Rating:
3.0

A paved lot would be nice.

Mark Petereit 
Rating:
5.0

Customer did not leave a comment.

Christine Hardisty 
Rating:
5.0

Everything was excellent.

Kirk Morris 
Rating:
4.0

Customer did not leave a comment.

David Scott Hill 
Rating:
5.0

Customer did not leave a comment.

Jean Gregg 
Rating:
5.0

nothing ....excellent service

daniel gray 
Rating:
5.0

Regarding Mr. Knight, there is nothing you can do to improve for the next customer. My wife and I have been dealing with issue after issue for the last year trying to moving. Every step of the way has been a massive hurdle with continuous let downs and surprises. The UHaul rental from Mr Knight was the only easy, seem-less, bright spot of this year long struggle. I highly recommend him to all residence in need of service.

James Carter 
Rating:
5.0

Customer did not leave a comment.

MANCIL SANDERS 
Rating:
5.0

Customer did not leave a comment.

Nell Limbaugh 
Rating:
5.0

Customer did not leave a comment.

AMELIA WALLACE 
Rating:
5.0

I've used this place for drop off two times, and they are great!

Peggy mims 
Rating:
5.0

Customer did not leave a comment.

Charles Tomlinson 
No reviews have been submitted for this location.

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