Called twice to get help with some question during business hours. First left a message on an answer Machine second spoke to a gentleman who was extremely rude and simply responded with I'm just a mechanic I can't help with U-Haul and took my name and number… No one called back. I ended up having to call CC and waiting on hold for 30 +minutes to get my questions about drop of answered. Next I was then charged the extra fee of $114 due to the mileage again having to call into CC to have all questions answered.
Morgan R.
Moving Truck Rental in Florence, AZ at Anthony Auto Repair
(Distribuidor de U-Haul del vecindario)
1330 S Main St
Florence,
AZ
85132
Contáctanos
1330 S Main StFlorence, AZ 85132
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Florence, AZ 85132
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
- Rating:
- 2.0
It was a drop off. I dropped it off a day early. They didn't bother to check it in so I got a call from uhaul asking when I was going to turn in my truck. Make sure it happens correctly.
Patrick C.- Rating:
- 5.0
The staff is excellent and very helpful.
JUSTIN V.- Rating:
- 1.0
There was a loose front bumper which was already there prior to the rent, but I was not told. I called the lender as soon as I found the damage, because I was not responsible. What the lender did was that he started raising voice with rage, and he called the drop off location told them that I broke the bumper, so charge me for the damage. This lender is truly dishonest. My experience with him was horrible. I will never have a business with him again.
daniel C.- Rating:
- 5.0
Nothing
James L.- Rating:
- 5.0
Anthony was very nice and helpful
MARY R.- Rating:
- 5.0
Very nice
ANDY S.- Rating:
- 3.0
No one was there
Martin S.- Rating:
- 5.0
I would recommend to anyone
Darrel W.- Rating:
- 5.0
Phenomenal service
Joseph P.- Rating:
- 1.0
I returned the truck I rented with the gas gauge at the VERY EXACT SAME INDICATION it was at when I took possession of the vehicle. When I got my bill later in the day via an email the rental agency had charged me an extra $11.25 for gas. If U-Haul does not make it right with me it is GOOD BYE U-Haul forever and HELLO Penske Rental.
Rickey G.- Rating:
- 5.0
Just an appliance dolly rental this time. The usual upbeat personalities that meet n greet their valued customers! Take care Anthony n Don
William C.- Rating:
- 5.0
Top rated. I've rented uhauls a dozen or more times. Anthony & his associates will put all ur trucking worries behind u. Thanks Anthony!!
William C.- Rating:
- 5.0
Anthony was professional and genuinely helpful - great location and service- thank you!
SOPHIA T.- Rating:
- 5.0
It was a totally positive experience! Understanding, outgoing personality from start to finish! Ty Anthony
William C.- Rating:
- 3.0
Your advertising is misleading. $19.95 a day for rental is not accurate. I spent $116 for use of a truck for three hours. 99 cents a mile makes a move very expensive.
joel P.- Rating:
- 5.0
Anthony was awesome. Super friendly.
Justin R.- Rating:
- 5.0
Nothing to improve, Anthony is the best! Very courteous and professional. He is always very helpful. Thank you!
Lisa K.- Rating:
- 5.0
Always a great and friendly experience
ROBERT N.- Rating:
- 4.0
The online check in is a screwed up mess.
Steve M.- Rating:
- 3.0
Provide more clear instruction regarding the word combination lock.
Laurali C.- Rating:
- 3.0
Dropped off on Sunday and didnt speak or deal with anyone here.
Jonathan K.- Rating:
- 5.0
Great experience
Art T.- Rating:
- 5.0
You are having a problem with the drop off location. It seems the left hand does not know what the right hand is doing. At pick up I made arrangements to drop off at the nearest place to to where the vehicle was unloaded. A few hours I received a message you wanted me to drop the truck close to 100 miles from completion of use. I had to explained ther was a drop off point approximately 17 minutes from completion point. Why would you want me to drop off that distance costing me money and not consider a much closer drop off. Point. Possibly some training could help.
Bill K.- Rating:
- 5.0
I changed my move date three times. Anthony was accommodating and kind.
Luanne J.