The pick up experience was horrible. We had to pick the truck up after hours using a phone app. Could not get it to work. We called the uhaul number for assistance. we were on hold for at least 20 minutes. When we got through we spoke for maybe 1 minute and got disconnected. This happened 3 more times. My husband was able to set up a new login on his phone. the whole process took 2 hours. Very unhappy with your customer service department.
Moving Truck Rental in Findlay, OH at BG Towing & Repair
Moving to or from Findlay, OH 45840? Get FREE truck rental rate quotes at BG Towing & Repair.
Get FREE moving truck, pickup truck and cargo van rental quotes at BG Towing & Repair
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Findlay, OH.
Cargo vans and pickup truck rentals in Findlay, OH
U-Haul cargo van rentals and pickup trucks in Findlay, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Findlay, OH 45840. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
Was a pain for me doing on line but Im old and Im not into that
it took me longer to get the truck then I had it im 50 years old and always have used U-Haul for my needs put I wont any longer it was a pain I took a hour to get the truck and I had it for 38 mins haha I wont use U-Haul again.........it wasn't the location it was the corp office and the operator on the phones that was not being nice and not very helpful
Excellent! Lady took care of everything- maintained social distancing and we were out within a minute. Made us realize how poor our pick up experience was!
loved doing the online check in. i didnt have to wait in lines sign a bunch of papers or talk to anybody. only bad part we got some snow the night before so the driveway leading into the place was bad almost got stuck trying to find the truck. all and all a good experience
Your retirn link was very confusing to use. Directions were not complete.! Pictures were mentioned & then not explained!
The location associate we spoke to was amazing. He went above and beyond to deliver exceptional customer service and he smoothed over what had been an overwhelmingly hectic day. It was the most considerate and personable customer service I've received in a long time.
Driveway is a little rough; but overall the entire check in/out process, the equipment and the people are A+
The gentleman that assisted me was extremely polite. The only reason I stated the Uhaul was not clean was due to the inside of cab being muddy and sticky. I am a loyal Uhaul renter and just wish there were discounts for us because I will be needing to rent 2 more times over the next week and that's expensive.
I made a reservation online for a trailer for one day and called the location and confirmed the rental arrangement. When I arrived the next day at my scheduled time, no one was there. I went ahead and began the process of hooking up the trailer to my truck, then an employee finally arrived. I asked if there was anything else he needed from me to which he said no. 15 minutes after I left, I get a phone call to return to the location because they donâ€™t do online reservations!??? So, I did. When I returned, I was told if I had not returned, they were going to report the trailer stolen!!!! (Thankfully for their sake that did not happen!) I had all of the email confirmations of the reservation! Then, when I returned the trailer later in the day, they were closed, and I had to return it via the online app! They canâ€™t do a reservation online, but you can return it online?? Also, the trailer was wet inside and the parking lights did not work. I will choose an alternative solution for my rental needs next time!
Make sure the vehicle is cleaned and warmed up
Needed a truck. They rented me a truck. I used the truck. It was what I expected.
I have to say - I was disappointed I was not given notice sooner as to the location. I had called U-haul on main str. Did not see the text sent that day of location change. It should be stated that just because you call one place - does not mean that is where the vehicle will be. Since I called the one on Main str. I expected to pick it up there. Is there some way I can request from corporate office to use the main street location? It is within walking distance of my work.
The truck vibrated over 55 mph. Not clean. The mileage that was quoted was not enough to get from point A to point B
Everything went as it should. I had to pick it up from a different place then my preferred location. I did not need the trailer for 1 week. I would like to see a daily rate added to make it more affordable.
The man working the counter left with customers waiting to get their U-Hauls. We waited until 10:30 before he returned when our reservation was at 9am. Horrible customer service and wonâ€™t ever use again.
Had my rental pick up scheduled for 10am. Showed up and no one was at the building. Called the number and the woman who answered casually stated no one was there. After about 30 minutes of making phone calls someone finally showed up. The man who showed up was a tow tuck driver who was not trained on how to rent out a uhaul at all (not his fault). He was on the phone with the woman for about 20 minutes while she was taking other phone calls and trying to get information from me that I had already entered when I reserved it. The woman then tried to fax us a form to sign but when none of the machines in the building were working I had to call her again and she said I was good to go. Took about an hour overall. Extremely unorganized.
No improvements needed. Good price and great service.
Nothing. BG towing did great at meeting my needs, not sure if he gave me his name but the guy that runs roll back on Saturday's was very helpful and friendly.
Our rental went smoothly. No recommendations. Dr
Uhaul is always going to me my first call and I'll recommend them to any and all who ask me about there services keep up the good work
Truck was not clean. It was stinking inside the truck very terribly. The floor was wet and stinky. It was smelling like a dead fish inside the truck. There were flies flying when I opened the back shutter of the truck.
The man who was running it was 15 minutes late and took almost another 45 minutes to actually process the rental, trying several times to rent me another individuals truck due to sharing a last name. Thanks to this i was unable to finish my moving and now have to hope I can find a place that won't overcharge me to haul all this away because I am not renting another Uhaul
Improve customer service. The man checked the truck and then went inside without saying anything. I wasnâ€™t sure if I could leave or needed to stay.
Update the Uhaul computer system. I think your system must have been designed in 1943.