I would recommend the location with qualifications. First, the service is comparatively poor. I received zero help in hooking up the 6x12 trailer to my truck, so if I was an inexperienced customer, that would have been a problem. Also, one of the tires looked low; it turns out that it ended up going flat, and I had to call roadside assistance (which was very helpful). Looking back, the location should have dealt with the issue before renting it out. TBH, I should have raised it with them before taking possession of the trailer. Upon return, I was having problems disconnecting because the ball was pinching. Service people at the location were essentially clueless. Eventually I was able to disconnect it. Then, I was told everything was good and did not receive any closing statement. This has resulted in an incorrect return time being posted - I returned the trailer October 31 ~2:00 pm, not Nov 1 11:30 am. The lax paperwork resulted in an overcharge that has , in the end, been correctly reversed. DESPITE ALL THE ABOVE, I still appreciate the location because it is 5 km away from me. Previously, the closest location was ~100 km away. It's a small new location, maybe the service will improve, but it saves me a 2 hr trip both for pickup and dropoff. Just 1) don't expect much help, and 2) get a record from them of your drop off time.
WALTER R
Akram I & N Services Ltd
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fairmont Hot Springs, BC V0B1L1
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Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulMaley drop off very difficult wouldn’t take the trailer until I made a phone call to U-Haul because they didn’t wanna clean the trailer after would not recommend this location at all
Dustin TGood service.
Vijay KAgents should assist in connecting the equipment and directing customers to the equipment in their yard.
William HChecking in took too long. I had done everything online using the app and yet had to do it all over manually at the counter.
Brian D