Did an after hours drop off but could never get connected to the website and when trying to call the next day the phone kept hanging up. Still no confirmation that the truck was received and all is good.
Jason B.Moving Truck Rental in Eureka, CA at U-Haul Moving & Storage of Eureka
3220 Jacobs Av
Eureka,
CA
95501
Contáctanos
3220 Jacobs AvEureka, CA 95501
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Eureka, CA 95501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Contenedores U-Box®
We ship across town or accross the world!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Enganches para remolque
U-Haul is North America's #1 hitch installer!
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Propano
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Answer the damn phone your business is very bad
NORMA A.- Rating:
- 5.0
The truck has some issues with the breaks. Need to be serviced, for sure. I let the man at the return station out side know that they needed to be looked at.
MARY S.- Rating:
- 1.0
I was not given the vehicle I had reserved and the one we did end up with was not in good mechanical condition.
Katee R.- Rating:
- 5.0
Had very friendly and helpful service both in pick up and drop off, was very impressed. Would recommend and refer to friends! Thanks Eureka U-Haul.
Kandis K.- Rating:
- 5.0
Pick up and drop off was very quick qnd easy. Great job.
Allen M.- Rating:
- 5.0
The location itself is tricky to get to and from with the 101 running parallel to the location you have to cross two lanes and it can be difficult to cross during heavy traffic times
Kathleen B.- Rating:
- 1.0
The truck was cited at a CHP inspection for unsafe turn signals and an inoperative parking break and cannot be rented again until it is reinspected by the CHP. In essence U-haul sent me out in an unsafe vehicle with limited rear visibility and improperly and, one one corner, inoperative turn signals. After waiting half an hour at the understaffed Eureka office with others piling up behind me I was told they could do nothing and to call corporate. I called corporate who took the report and advised me it would be sent to the Eureka manager for disposition! Do you see the logical failure here? Local says call corporate, corporate says deal with local? I've asked for a full refund and rest assured I will escalate if necessary. This will not go away. The reference complaint ID is 3130869.
Robert T.- Rating:
- 5.0
No improvements, but your guy Willie Burke is awesome! He should be promoted. Professional, polite, helpful, and all about good service. We need more folks like him in the world!
MARICEL N.- Rating:
- 5.0
Customer service representative was knowledgeable, kind, & thorough
DANELLE T.- Rating:
- 5.0
Willie was very helpful and patient. When I was having problems with the app he happily helped me return my rental . Good customer service
TIMOTHY C.- Rating:
- 5.0
Andrew and crew were awesome and very professional. Went over and above to help us
MANISHA M.- Rating:
- 5.0
Everything good.
DANA J.- Rating:
- 5.0
When I called to reserve a truck, I was on hold forever and then when I got thru, was told no trucks were available until very late in the day I needed it. I drove to the store later that day and found out they had a truck available for the next morning. I think the rental software and phone service needs to be localized rather than national. It would be better customer service.
Jill N.- Rating:
- 1.0
On Sunday may for we drove almost 40 min to get a trailer that we had order , the trailer was broken , so we basically lost over 2 hrs and are gas to commute to this location . We ask for a manager , and he was not available . So when we got home we call customer service and they told all they get back to us within 3 Bussiness days ... we ask for a manager April 8 when we rented the trailer and he was not available or the assistant manager... still waiting for a respond form uhaul from costumer service ... hope they fix are matter ... we also purchase and return. The break system for 14.99 and we did't see a Refund in our account, we return it since we were not able to use the trailer.. you can contact me at 707 6167147
CLAUDIA D.- Rating:
- 3.0
Took a REALLY long time to get my rental. And no working bathrooms in the facility!?!?. My daughter was in tears from waiting for so long for a bathroom.
William F.- Rating:
- 5.0
Good service
SEAN K.- Rating:
- 5.0
Need friendly cashiers that are not rude and explain the different programs
MELVOURNEEN L.- Rating:
- 4.0
Almost everything about my Uhaul experience was subpar and borderline fraudulent. This particular location was cool, but they could not reverse all the errors Uhaul made along the way.
Lonny G.- Rating:
- 5.0
Nothing
David R.- Rating:
- 4.0
Was a good experience only problem I had was not being aware of that returning Time is the 24 hours from the time I picked it up but that was my fault for not understanding but still good experience
MARK G.- Rating:
- 5.0
Maybe a little less wait time on the phone 20 minutes ... but I know you are helping in the yard.....I can understand......
DALE R.- Rating:
- 3.0
a lot
TOM N.- Rating:
- 5.0
Everyone was fast and affeshent, the truck and car trailer work good , the only thing that was missing was the hand crank to pull the car on ,, you had them last time I rented one
ROCKNE L.- Rating:
- 3.0
Great employee
MICHAEL P.