Your online portal was extremely frustrating to use, constantly crashed or reset during pickup and drop off. The pictures i was trying to upload kept resetting and was generally very buggy and completely ruined my experience over all. Especially for how much you charged for me to basically do most of the work myself.
Bradley G
Ilwoul GML Corp
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Eugene, OR 97402
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulWhen I showed up to pick up my truck, it was not there. I waited on the phone for an hour to have them reassign assign a new truck which then took an extra 47 minutes for the person to come outside and clean the truck for me to be able to use. It was 5 feet shorter than the truck I had ordered so I was not able to move all of my things. And then when I showed up at my destination, the padlock I had also ordered was not included in the truck so I was not able to lock my truck at night then when I drop my truck off, I saw that I was charged for an extra 19 miles. I do not recommend doing self checkout with this company.
kehaulani iI can't think of anything.
Peter SI had already chosen my return location when I picked up the truck but, later received a call from a general office, while on the road, asking me to return it to this new location on Seneca, which I didn’t know, was self return. The woman also said she would give me an extra day free to return it, but I was charged anyway for the extra day during the online return process, and had no personnel to talk to at that location. So, this return location experience not pleasant, was not easy to find nor helpful.
Donna PThank you,
Carolyn F