Originally I tried to rent a trailer in Eugene, OR and was extremely disappointed in the service as they were happy to just simply cancel and not help me. BUT, Elite Storage really stepped up and provided great service and assistanceMichele G.
Moving Truck Rental in Elko, NV at Elite Storage & RV
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Elko, NV 89801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was quoted 14.95 a day and billed 18.95. I was very clear that this was a weekend rental.SAMUEL J.
Very friendly. Even put my tags on after the vehicle inspection. Thank youRex P.
Excellent customer service at this locationIAN ALAN L.
The trailer had not been swept out, there was a length of pvc pipe inside, and something was stuck to the floor which appeared to be concrete mix. Also, the door stuck and could use some wd-40.Kimberly G.
Staff is very nice and helpful.CYNTHIA JANE A.
I received no assistance in disconnecting the trailerMark D.
When I arrived the price I was quoted was confirmed. When the contract was written up, the price was three times higher. I contacted U-haul, the person agreed that the price should not have changed and that I would receive a follow up within 72 hours. I am still waiting.Michael P.
Although the rental truck was available at the Opal Drive, they did not have any furniture blankets available and thus we had to go to another location to get blankets.ROBERT FREEL W.
Employees are awesomeGregory M.
Since I turned in the trailer a day early I wish they gave me a discountNicolas S.
give a truck that has been inspected and safe to drive. the wiper blades were shot and we drove over 300 miles through heavy rain, not being able to see more than 50 or 60 feet in front of us. And the box leaked and soaked all the stuff we had up in the mom's attic.Leland D.
Woman helping me was not wearing a maskJohn S.
Dropped it off during closed business days. It got the job done w/o any issues and that is always a happy moment. ðŸ˜jim R.
the guy that was at this location was very helpful and checked the truck inside and out very Professional very satisfied with this locationRONALD P.
Nobody there and no place big enough on property to park truck plus trailer without blocking access to storage facility. (Signage warned don't do.) Street looked improper also. So, for truck-trailer or other large returns in Elko, more Return space or marked space directions would be helpful.Thomas G.
Can't remember their names but were very polite, professional, and very helpful. Establishment looked very clean and maintained. Was treated wonderfully and would very much recommend this establishment to others. A true credit to the U-Haul organization.STEVEN ERNEST J.
We were 2 old folks & couldn't lift the trailer on to the truck & needed some help? Because there was only 1 person in the office he couldn't help us! We finally convinced him to help us!! And he told us he wasn't allowed to help that way! Sometimes you just need to help the old people!!SHANDA B.
Have employee's trained on technologies with regard to reservations and billing. Both pick up and drop off experienced delays due to "computer" issues. Generally, however, everyone was very helpful, welcoming, and eager to please.Richard J.
Low rating because the place I arranged to drop it off at no longer takes trailers. The 3 previous times I rented a trailer it was not a problem. Why didn't UHaul alert me to this? As far as where I did finally drop off the trailer, the personnel were very helpful and professionalMichele G.
Was closed so I had no interaction.Douglas B.
The truck was dirty but the rental agent picked up the trash inside. Cab had dog hair and was dirty. Was no problem, was a great truck. Best U Haul experience ever. Did order blankets but they didn't have any.SUSAN M.
Nothing. I had great service. She was friendly kind and helpful quick transaction highly reccomend. Thank you.ANDREA M.
my order was not correct, They only had a 10 foot truck. I reserved a 15 foot truck. I was told when I called to confirm my order They didn't have a 15 foot truck and would receive a 20 foot at the 15 foot rate. I was given a different pick up location where I was told they had one. I got there to discover not only did they not have the truck they didn't have the car dolly I requested either. Long story short this experience was horrible. Moving is stressful enough without having to deal with incompetent staff.Sharon C.