Comentarios de los clientes para Elite Storage & RV

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Elite Storage & RV

Clasificación general:

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Sherry G.
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El cliente no dejó un comentario.

Dylan C.
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NOTHING

Steve H.
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El cliente no dejó un comentario.

ROBERT FREEL W.
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Although the rental truck was available at the Opal Drive, they did not have any furniture blankets available and thus we had to go to another location to get blankets.

Ramona P.
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El cliente no dejó un comentario.

Gregory M.
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Employees are awesome

Nicolas S.
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Since I turned in the trailer a day early I wish they gave me a discount

Leland D.
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give a truck that has been inspected and safe to drive. the wiper blades were shot and we drove over 300 miles through heavy rain, not being able to see more than 50 or 60 feet in front of us. And the box leaked and soaked all the stuff we had up in the mom's attic.

John S.
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Woman helping me was not wearing a mask

jim R.
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Dropped it off during closed business days. It got the job done w/o any issues and that is always a happy moment. 😁

RONALD P.
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the guy that was at this location was very helpful and checked the truck inside and out very Professional very satisfied with this location

KENNETH DONN W.
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El cliente no dejó un comentario.

Thomas G.
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Nobody there and no place big enough on property to park truck plus trailer without blocking access to storage facility. (Signage warned don't do.) Street looked improper also. So, for truck-trailer or other large returns in Elko, more Return space or marked space directions would be helpful.

Brian T.
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El cliente no dejó un comentario.

Kristian B.
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El cliente no dejó un comentario.

REGINALD R.
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El cliente no dejó un comentario.

NICOLE MARIE W.
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El cliente no dejó un comentario.

CRAIG M.
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El cliente no dejó un comentario.

STEVEN ERNEST J.
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Can't remember their names but were very polite, professional, and very helpful. Establishment looked very clean and maintained. Was treated wonderfully and would very much recommend this establishment to others. A true credit to the U-Haul organization.

nicole N.
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El cliente no dejó un comentario.

JUSTIN AMBROSE B.
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El cliente no dejó un comentario.

Jeremy P.
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El cliente no dejó un comentario.

Paul M.
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El cliente no dejó un comentario.

SHANDA B.
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We were 2 old folks & couldn't lift the trailer on to the truck & needed some help? Because there was only 1 person in the office he couldn't help us! We finally convinced him to help us!! And he told us he wasn't allowed to help that way! Sometimes you just need to help the old people!!

MARK ALLAN L.
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El cliente no dejó un comentario.

Richard J.
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Have employee's trained on technologies with regard to reservations and billing. Both pick up and drop off experienced delays due to "computer" issues. Generally, however, everyone was very helpful, welcoming, and eager to please.

Daniel M.
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El cliente no dejó un comentario.

Michele M.
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El cliente no dejó un comentario.

Michele G.
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Low rating because the place I arranged to drop it off at no longer takes trailers. The 3 previous times I rented a trailer it was not a problem. Why didn't UHaul alert me to this? As far as where I did finally drop off the trailer, the personnel were very helpful and professional

GREGORY EVERETT M.
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El cliente no dejó un comentario.

BILLIE GENE B.
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El cliente no dejó un comentario.

JERRY LEE F.
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El cliente no dejó un comentario.

Douglas B.
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Was closed so I had no interaction.

SUSAN M.
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The truck was dirty but the rental agent picked up the trash inside. Cab had dog hair and was dirty. Was no problem, was a great truck. Best U Haul experience ever. Did order blankets but they didn't have any.

DARREN WADE C.
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El cliente no dejó un comentario.

ANDREA M.
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Nothing. I had great service. She was friendly kind and helpful quick transaction highly reccomend. Thank you.

Sharon C.
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my order was not correct, They only had a 10 foot truck. I reserved a 15 foot truck. I was told when I called to confirm my order They didn't have a 15 foot truck and would receive a 20 foot at the 15 foot rate. I was given a different pick up location where I was told they had one. I got there to discover not only did they not have the truck they didn't have the car dolly I requested either. Long story short this experience was horrible. Moving is stressful enough without having to deal with incompetent staff.

Mark B.
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El cliente no dejó un comentario.

Selena G.
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Selena was very helpful and polite.

Donfranco G.
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No comment.... Just great!!

Jeremy A.
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El cliente no dejó un comentario.

victor C.
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El cliente no dejó un comentario.

Harley G.
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Clean, friendly, and professional service! Would recommend to anyone.

Karina G.
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The truck had a water in there from the previous people who had it the cup holders were dirty and sticky the windshield window was super dirty. I would recommend you guys clean the truck for the next users. They charged me a fee of $25.00 to clean the truck when the truck I got was dirty. I paid for a dolly they did not give to me they charged me a total of $14.00 when the dolly is $7.00.

Tommy A.
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Actually have personel that are there and not spread so thin they arent there to check equipment in when it gets returned

Jacob P.
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El cliente no dejó un comentario.

Heather M.
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I had a great experience

Erica W.
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El cliente no dejó un comentario.

Justin M.
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El cliente no dejó un comentario.

Martha T.
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El cliente no dejó un comentario.

Dorian B.
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The customer service was excellent

Alex C.
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I was charged an extremely overpriced amount for just a 5×9 open trailer. I have been a loyal customer and used uhaul many times. I think it's horrible that in the middle of this Pandemic we were taken advantage of. My husband just lost his job and we lost our home. We were on our way to live with my mother. I called customer service to ask about the price and was also treated like I didn't matter and she could not do anything about it. I will take this further and post about my experience on various social media sites.

Ryan G.
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El cliente no dejó un comentario.

Lisa R.
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I use Uhaul becauae of your excellent reputation. But my most recent experiences have been with equipment that is not or poorly maintained. I will have to go to a competitor company in the future. Specifically, the ratchet tie downs are rusty and difficult or impossible to move. Please assist your dealers.

Mike R.
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El cliente no dejó un comentario.

Richard B.
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El cliente no dejó un comentario.

CLIFF M.
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El cliente no dejó un comentario.

Charity B.
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had some difficulty with truck check -in, but amid the COVID pandemic someone reached out to me and corrected the charges

Elizabeth W.
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We where told in COlorado that we could return both trailer an d truck and this lady would not let us so we had to go to another place to return trailer and than come back to drop off truck

Shane H.
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El cliente no dejó un comentario.

Brant M.
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El cliente no dejó un comentario.

monte R.
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El cliente no dejó un comentario.

Vern P.
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Utility dolly wasn't in truck as I was contracted to have but we managed without it. Please issue credit of $10.00 since I prepaid. Otherwise all is well ??

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