Where do I begin? They had NO idea what to do with the trailer when we dropped it off. So much so that the trailer was still there ten days after we dropped it off and we were getting phone calls saying that we had not returned it yet. After hours (no exaggeration) on hold with U-Haul with multiple different people, someone FINALLY contacted the return facility to tell them how to close out my account. They had no idea how to do it. U-Haul needs to hire more customer service agents FOR SURE and train the people that are working at return facilities!
Gretchen A.
BP Vape And Smoke
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Elk Grove Village, IL 60007
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Have your website work,
Carolynne K.I was received a email that I received a 60 refund. I never received it. the problem is the card on file. my bank was sold to another bank. so my card on file was know longer valid. the new bank issued a new card with a new number
David P.Make sure that the cab is clean. Also, I pre-registered and when I got to the location they did not have my pre-registration data.
Steven R.Very rude staff at facility would advise others to rent elsewhere
Mansour O.