The staff is very friendly, understanding and helpful. I have rented from this location in the past and I have never had any problems with this location or staff.
Robert Z.
Willing RV
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edgewater Park, NJ 08010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Felt very welcomed!
Amanda D.STEVE AND DENISE ARE SCAMMERS!!!!! DO NOT RENT FROM THIS LOCATION!!!! They lie and say damaged has been done to the vehicle but they don't even care about the conditions the vehicle is in!!! We had the 15' box truck from 5:30pm Saturday to 6:00pm Sunday and received an invoice for $700.00 stating we damaged the back door of the truck! The invoice had another customers name and phone number on it. That I have no idea who the person is! Per Denise she doesn't know how it happen and sometimes the computer does that. The damaged reported looks like true wear and tear damage that THEY have neglected to fix on their trucks! How one could do the damage in photos with boxes only is beyond me, but I will get to the bottom of this scamming ruthless company. I asked for proof that this wasn't damaged prior to me renting the truck and STEVE said WE DONT HAVE ANY records it's only goes off of what “his workers†say is done to the truck at time the truck is returned and if the damage was done previously then it may have been missed by his workers... The truck was dirty on the inside where the drivers and passengers sit. The knob to turn on the lights is missing. They do not care about the conditions or germs, yuck! DO NOT WASTE YOUR MONEY OR TIME, it's a headache trying to fight your case. I'll NEVER rent from this U-Haul again and neither will my friends or family Denise AND Steve's customer service is rude and very unprofessional. I wish I could give zero stars if I could, these people give U-Haul an HORRIBLE reputation and should NOT be in business. My attorney will be reaching out.
Aneeha K.Very friendly and helpful staff.
David W.The customer service was amazing!!!! Both employees were very friendly. I did have a truck that ended up breaking down and needed to be towed from my home but the customer service was above and beyond!!!!! Would definitely recommend even after what happened to the truck
Natashia W.