When dealing with a customer please have them finish with that customer, don't just hand off to another rep. He left my cards on the counter, when I asked the first rep for a one way he was fine the next rep told me their wasn't a one way and i had to return to the same location. After the fact my ride was dropped off at 8:45pm. It was still active passed midnight and I got a gas notification when u filled just passed from where I got it.
PAULETTE A
AMG Retail I LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in East New York, NY 11207
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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They have the best 👌 staff.
ROMAN RYou can improve your business by allowing your staff to park the van, after the customer has return the truck/trailer. Your vehicle are parked behind your building, and it isn’t safe for any customer to be parking your vehicle back there after hours. There are NO cameras, nor security back there. So if the customer is hurt or harmed, your staff would have NO CLUE of what happened. If the customer is PAYING for the rental, Then Uhaul Staff should be responsible for parking the returned vehicle.
LEROY JThe guy that attended to me was very SLOW and nasty! He needs to be trained.
RYAN UThe trailer didn’t function properly and clearly wasn’t checked and maintained before rental. The strap was damaged and the mechanism didn’t function properly
KING J