First trailer that I hooked up to one of the turn signal didn't work. Second trailer I took out to the site rollup door did not operate smoothly. Third trailer was a good quality and worked fine. The personnel were polite & helpful, but the equipment needed more attention.
Duane V.
Dales Wright Tire & Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Des Moines, IA 50313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Limited parking at store front
Kevin J.I was kind of just disappointed of a location change at the last minute, but I Tina S, who made the reservation was very respectful great customer service that would keep me coming back
Patricia G.Did NOT receive requested furniture pads, but was still charged for them Will never use U-haul ever again and will become U-haul's absolute worst negative advertising nightmare until I get the reimbursed funds that were wrongly and illegally taken from my bank account! Calling my attorney right now to see about starting a class action against U-haul for all illegally charged accounts
Tyler B.This location was more of an auto repair shop than a Uhaul rental place. When I dropped the truck off the rep told me to just leave it and they'd check it in later and send me a receipt via email. When I received the receipt I found out that they charged me $7.50 for gas. I was told at the time of pick up in Moline and on my contract that I needed to return the truck with only 1/4 of a tank of gas and when I returned it the gas gauge indicated that it was slightly more than 1/4 full. I should not have been charged any additional amount for gas and especially since the rep wouldn't even get up out of her chair to check the gas gauge, mileage, truck condition, etc while I was there in person and after all the BS I had to go through at the time of pick up and the fact that I had to take a 10' truck rather than a 15' truck and not be able to move everything that I had originally intended to. This was a bad experience at the start and finish. As a result, Uhaul will no longer be my first choice when it comes to renting a truck or trailer.
Jay K.