Excellent customer service!Elizabeth F.
Moving Truck Rental in Delphi, IN at Carroll County True Value
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Delphi, IN 46923
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 5.0 Average Customer Rating
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Nothing, great experience.Byron J.
Provide better moving accessories. ex: lift straps, furniture dolliesLucas W.
Very nice ice folks in Drjohn S.
During the return process, Uhaul's software was updating and would not accept my debit card. The cashier contacted Vern at Uhaul and explained what happened. She wanted to confirm my debit card had not been processed. He said I needed to contact my bank. I paid the full amount by cash. Now my bank is processing a charge by Uhaul $97.86. The cashier at True Value did everything she could. Vern at Uhaul was no help at all.Damon B.
This location was excellent and really helpful. However I am extraordinarily upset that my pick up location was changed to somewhere so far away it added almost 85 miles to my move I think that is ridiculous.Joshua C.
Can't think of anything that could be improved. I reserved online, checked-in online, went to the store and picked up the trailer. The entire process was easy peasy. Well done!Richard O.
your CUSTOMER SERVICE from U Haul is extremely ridiculus.... I did the check in ahead of time & was still in the store for ALL MOST AN HR., trying to get the service person from U haul to get it STRAIGHTENED out... NOT A HAPPY CAMPERCindy M.
Customer service was excellent.Rodney M.
Windshield wipers could be replacedPam M.
They were very helpful in getting me in and out. They are a great crew. I would recommend to a friend in a heart beat. I'll use them again.Richard B.
Person at store helping was extremely rude, lacking customer service skills. Was mad to have to help at all.Mikala P.
The lady that helped me fill out the paperwork and get the U-Haul was very very polite she answered all my questions and was super nice very happy with the experienceNatasha H.
Increase mileage for 2 days allowed.Victor S.
It took a while to get the rental contract done because a woman interrupted the rental agent (Pat) numerous times to ask about items in the hardware store. Then we were shorted 4 moving pads as there were only 4 per bag instead of the 6 that were supposed to be in each bag. I didn't open the bags and count them when we picked up the truck. We didn't cut the zip tie on the bag of 6 that were in the truck for fear they would try to charge us for them also. Instead, we borrowed some blankets and towels from my sister to finish padding the furniture. Finally, when we returned the truck, it took more than half an hour to do it because the dumb software kept coming up with charges in excess of what we should have paid... even though the agent (Pam) actually put in a reimbursement of $10 for the shortage of pads. In the end Pam and I were able to get the system to let us put in a reimbursement amount that got us within 97Â¢ of the total we should have paid and I said "That's fine! Just let me pay that so I can get my family out of here!" Pam said she would give me the other 97Â¢ out of her own pocket but I told her not to worry about it. She apologized. I don't know if Pam did something wrong with the entries into the software or what. It looked like she did everything correctly but it appeared to me that the system could definitely use some improving. It was simple math for me. I wrote it out on paper and she agreed but the system wouldn't get the same total. The store closed at 6:00. We got there at about 5:50 and us AND Pam left the store at 6:26. Everyone else had already gone home. Pam had to shut off the lights. Overall, the process stunk... but Pat and Pam were very nice and the truck was fine.Jeff L.
Make sure the equipment is repaired. The dolley we used had a very torn up fender. The straps and tire wraps were in good shape though.diane or Lynn R.
The booking system absolutely sucks! The agent at the store was great and knowledgeable, but the compputer system was horrible. Took 45 minutes to get checked out. It thought my card was a gift card, so I paid cash. Then it said I owed more cash but no idea why. It wouldn't find the tow bar because it thought it wouldn't fit th ecar I was going to tow, even though online told me to go to this location to get this exact tow bar for that car. It did work. Just a very frustrating fight with the computer. She called uhaul support 3 times for 3 different problems, and instead of having a fix they gave her cheats to get around the system. You have a serious problem there, wasted 45 minutes of my time and the clerk's for a 50 dollar rental. Not sustainable.Matt J.
Nothing I can think of at this time.Marilyn O.
Have knowledgeable personal that knows the equipment and Policies. Was told that I would receive more back for unused days and didn't receive anything back at drop off.carlos F.
U haul can get my reservation right I tried to make a reservation for 4 weeks in a row and none of the equipment was right or the paperwork. I had to wait 3 hours to get a truck because your system kept crashing . You ended up forcing me into a larger truck which cost me more money (daily fee, Gas etc) You did not provide me with my free month of storage I was promised and every time I talked to you guys I got a different excuse. you are just very lucky that their are not other moving companies or I would have took my business elsewhere. Right now with the way I feel about my move and UHaul I would tell my friends to avoid doing business with them at all cost.Toby W.
People were friendly. However, it should not take nearly an hour to rent a trailer.Brad J.
Great group of people.Spencer R.
Employee had no clue what she was doing. I asked questions and she kept just saying I honestly have no ideaAdam S.
Pretty straightforward transaction - they got the paperwork filled out and got me on my way. The fact that these guys are open until 9:00 pm made even more convenient. The staff at this store has always been super-friendly toward me, and this rental was just as pleasant.Dale N.
No one helps you outside. There was no jack to the trailer or a tri-stand for it. Not like those trailers are light and easy to move.Shaylan M.