Attendant wasn’t familiar with U-Haul Truck share protocols and had to call the manager which took a lot longer than expected. The furniture pads and dolly were not in the truck when I picked it up.
Justin B
Marios Inspection 2
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Del Valle, TX 78617
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI reserved the vehicle 5 days before I needed it. The location of pickup was confirmed via my phone app as well as email. Upon arrival, I was informed that there was "no record" of my reservation at that location. Further investigation revealed that the reservation/pickup was "transferred" to another, much farther away location which I did not have the time to travel to due to a tight schedule. It took almost an hour and a half of phone calls to finally be able to rent one of the vehicles at my preferred location which was literally 30 feet away. This was unacceptable.
Rich MThe phone customer service registration and id verification with the main customer service took too long. The van was ok but needed a good Valium as chips were on the crevice of seats and empty bott I es begind /under driver seat. Which i removed myself. There was an additional charge of $19.99 which no one explained to me . When the rental is $19.99 plus miles.
TANISHA BPrioritizing the customer more, never refunding me, long wait time
XAVIER GPrioritizing the customer more, never refunding me, long wait time
XAVIER G