Terrible communication and customer service. I dropped off a truck and trailer on a Saturday and the manager refused to return it for various excuses until two days later and after I contacted customer service numerous times. Terrible location. You should revoke their service provider.
Adam B
TNT Express
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Decatur, AR 72722
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulHorrible management and poor communication. Returned truck and trailer on Saturday and the manager refused to complete the return until two days later and two calls to Uhaul customer service. I will never use this location and will consider using a different company for my next move.
Adam BIt’s the second time that I get a flat tire. They take 4 hrs to fix the issue.
ROBERTO GThe people running this location were very rude and did not communicate when asked questions. She also ignored most of what was asked and I was told she could not give me a price unless I was renting for sure because "it was a long process to get a price and if I wasn't renting she would not be going through the process"
James GOur reservation started at 3:45. We arrived at 3:50 and the clerk inside hadn’t even checked in the vehicle when it got there. We did not leave this location until 4:30.
Nathan W