Attendant said they would park the truck. Was not able to provide a receipt at time of drop off. Said would email receipt. Then was charged for two extra gallons of gas. We filled up the truck at his service station to the original pick up Phil level. When called to explain charges, was dismissed, and said call again tomorrow because he was packing up and closing for the night, even though we were speaking to him.
James P
Mutual Motors LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Danbury, CT 06811
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I waited for 40 minutes after my scheduled pick up time for the keys to the truck to be available. Once ready, the truck was near low on gas. I was only traveling a short distance so did not fill it up before returning, as it should not have been rented out without sufficient gas in the tank. I was then charged $90 for fuel, fuel service, and “oil and tire repairs.” Terrible service and a complete rip off.
Megan MVery easy!
Michael KHaving access to more vehicles at this location would be helpful, it right near my house and use the vans for work trips, easy to refuel at drop off because it is also a gas station, the people are really friendly and helpful
mike dThey are great
mike d