I can't think of anything - maybe update the vehicles. The onsite manager was phenomenal. Very friendly, professional, courteous. Great guy. He made the experience pleasant. Promote him and give him a raise.Serge K.
Customer Reviews for Mutual Motors LLC
(Distribuidor de U-Haul del vecindario)
Danbury, CT 06811
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Debbie M.
Very helpful and easy to deal with. A pleasure. This was our second time using this UHaul dealer. Glad we came back.Douglas D.
El cliente no dejó un comentario.Jonathan A.
El cliente no dejó un comentario.Anthony C.
They did a good job. Out fast and return quickly. N thanksAlfred B.
El cliente no dejó un comentario.Sarah B.
Smooth as silk. ThanksELIZABETH S.
Great place to pick up a rental van. Great location. Friendly, efficient, no nonsense service. Better than our other local U-Haul sites.Anthony D.
El cliente no dejó un comentario.patricia F.
Needed wiper fluid it was low and much needed today.ROBERT F.
El cliente no dejó un comentario.PEIDE L.
Great sevice and great opportunityJAMES B.
El cliente no dejó un comentario.GERALDE G.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Anthony B.
its too bad thew previous person using the truck was 2 hours late, was not happy, but the location did contact me that they were late.RYANWILLIAM M.
El cliente no dejó un comentario.Robin D.
Very clean, maintained UHAUL 9' cargo van. Was ready for immediate rental. Pick up & return was fast, friendly & efficient. ¡Gracias!Leslie S.
the Van was very clean and almost brand new. the problem was that some prior renter did something and it had a repulsive oder and infested with flies. Maybe a dead body was transported in it.. if not for one day rental i would have changed trucks.chris O.
to return a vehicle after hours, you are instructed to drop the keys in the orange return box, however the key fob is too big to fit through the slot in the orange metal box. the slot in the box needs to be enlargedMICHAEL R.
El cliente no dejó un comentario.IGNACIO R.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Roger M.
El cliente no dejó un comentario.BRUCEALLEN C.
El cliente no dejó un comentario.Howard D.
Even thought I did everything online I still had to have a in person pick up for keys. Was suppose to be a contactless arrangement, especially with Covid still upon usANTONY R.
El cliente no dejó un comentario.Kavic W.
El cliente no dejó un comentario.Richard C S.
El cliente no dejó un comentario.Melissa C.
Truck was awful. Terrible steering. The pick up place was disgusting.Jared F.
All was good, fast in and out happy happyJO0SHUA W.
El cliente no dejó un comentario.PAUL P.
El cliente no dejó un comentario.GEORGES J.
El cliente no dejó un comentario.WILLIAMTHOMAS II C.
Outstanding job. Very kind and very helpful.JOHNNICHOLAS K.
El cliente no dejó un comentario.Alan O.
El cliente no dejó un comentario.Leslie S.
The customer service was excellent. Unfortunately The seats were were full of pet hair. And moving forward they should do a better job cleaning the interior of the vehicle. Other than that it went smoothly. GraciasJose M.
El cliente no dejó un comentario.Andrea B.
El cliente no dejó un comentario.Robert D.
I have used this place a few time. Great service no waiting around or bs.Peter M.
El cliente no dejó un comentario.William Y.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.Joseph R.
Great service !!arthur S.
Owner overfilled tank above level I left it at and charged me for it. I asked if he would reimburse me and he said I'd have to ask Uhaul. Awful service.Patrick S.
El cliente no dejó un comentario.FRANCIS C.
El cliente no dejó un comentario.Brennan C.
Owner was a bit gruff and did not wear a mask for COVID-19.Laura B.
Great costumer service. I didn't have to wait to much. Very easy and drop off. Highly recommended. For sure will be using you guys again. GraciasDOLCE R.
El cliente no dejó un comentario.John B.
Do a walk through with the customer on the rental and give details on the equipment. It was my first time renting from UHAUL and my experience wasn't great.Maria B.
El cliente no dejó un comentario.Mark F.
Great service!Thomas G.
El cliente no dejó un comentario.Axel Abelino V.
So convenient and fast in and out.Todd C.
I had to use this location which is an hour away from my original home. We use the Poughkeepsie, NY location and we're not able to get the hitch that we ordered. I was not told that the hitch was on back order when I ordered it (3 weeks in advance) which led to a car having to be left and brought in by someone else. This made it much more expensive and honestly was one of the worst experiences I've ever had with a company.Christopher C.
Fantastic Service, Highly recommend dealing with Bill the owner!!arthur S.
El cliente no dejó un comentario.JeanMarie G.
There's nothing to improve. Everyone was nice super niceGrant B.
i have to say that Ray was amazing at helping me to get the van and to return the van. I would highly recommending going to this location again!Ursula H.
El cliente no dejó un comentario.PATRICIA G.
El cliente no dejó un comentario.Sandra S.
There is no sign indicating that you need to go inside the establishment for UHaul information. I was standing out there for a while and no one came out to ask me if I needed help. Also they were closed at the time of drop off and the instructions of key drop of are not user friendly. They should be provided prior to for example: your rental is due back at 5:45 and we will be closed by that time. Please get familiar with the steps you need to take when returning it since no representative will be here at that time.Luz G.
No Improvement. / I was satisfied with both equipment and customer service, Thank you. Mike DMichael D.
El cliente no dejó un comentario.Brian R.
When I went to pick up the rental which I did not opt for insurance coverage on, the owner told me he would not rent it to me without paying for the insurance. I could not change my plans, so I paid for the insurance. The insurance is optional for a reason (my auto policy covers me), individual owners should not be allowed to strong arm customers into paying for insurance if it's not required. I will not be renting from this location again, and I feel that I was ripped off.Evan M.
El cliente no dejó un comentario.Joanna N.
El cliente no dejó un comentario.Mary C.
You get quick service and well maintained equipmentEric V.
This location is also a gas station and the person managing my rental was doing a lot of things at the same time. Not exactly top notch customer service and old school methodologies (not tech savvy) but I did get the vehicle I reserved and left with it, so I left with what I ordered with the exception of the cloths that were supposed to be in the truck. I was refunded these when I returned the vehicle at my return location (different location). It was a rushed experience, but not horrible. Rough around the edges.Stephanie O.
El cliente no dejó un comentario.Kenneth P.
Nothing. Everything went extremely well.ARTHUR B.
Very proRony R.
El cliente no dejó un comentario.GARY G.
Truck had been clearly been smoked in for sometime. I had to drive with window open for 3 hours. Due to smoke smell.chris D.
You accept a pick up time for 6:30am but store opens at 8am? And then it opened late.Victor D.
El cliente no dejó un comentario.FRANK V.
El cliente no dejó un comentario.paul N.
Great placeEdward G.
the location was conveniently located. However, the U-Haul location was in a Sunoco station and there was no signage indicating it was a U-Haul Center.Joan M.
El cliente no dejó un comentario.Eugen eanthony G.
El cliente no dejó un comentario.RAFFFERTY D.
Drop off was easy and quick.william P.
El cliente no dejó un comentario.Regina G.
Make sure that people know what the process is for checking out a truck. I wasn't initially given a copy of my contract and was told that it would be sent toe electronically which I found out a day later wasn't accurate. I forgot and left my keys and the owner refused to give me my keys because the person who checked out my truck didn't charge my card correctly. Which I wasn't aware until I checked.Noah C.
El cliente no dejó un comentario.Bianca G.
El cliente no dejó un comentario.ERIC B.
El cliente no dejó un comentario.Kevin D.
Everything done quickly and was there ready to go as promised. Not looking for Martha Stewart living conditions, the rental was as it should be picking up and returning.John T.
El cliente no dejó un comentario.FLORENT K.
El cliente no dejó un comentario.Charlie V.
Very friendly staff. Professional!chris O.
El cliente no dejó un comentario.Kimberley C.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.DONALD H.
Very worn truck. Shifting was loose.Gary B.
El cliente no dejó un comentario.Steve C.