Customer service was good. I felt unsafe waiting for an Uber due to the location appearance. Seems like UHaul is working more with these side-hustle unsafe feeling rental locations.
ISMAEL N
1 Stop Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dallas, TX 75235
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Truck was fine, however, no dolly was available making me drive to another location. This was the location I was originally supposed to get the truck from.but was moved 1 day before reservation. When I got to the location to get the dolly—-Henry Hines blvd, they were super nice but it wasted 45 minutes because a whole new order had to be created just for a $12 dolly. Also at the pickup location, 1 mart, the area was a bit sketchy and I had a homeless person yelling at my wife from across the street.
Michael BThe Rep. at this location was very polite and helpful and saved me trip to the location I was put down as return location , which I didn’t choose
Ana AA employee logged into the account a day after truck was returned and changed my return day and I was charged an extra 70$ which I had to create a case for and do a police report. Worst experience!
Tamekia TMan that claimed he worked at the 1 stop mart (white old man with black and brown dog) was beating on the U-Haul truck as i was waiting for my ride to come and get me. He accused me of intruding and very inappropriate as i tried to show him paperwork and the fact that i had a key. He was sloppy drunk, and had a dog with him as if he was going to release the dog to attack me. Showed him paperwork and keys and he still harassed me. I WILL NEVER GO BACK TO THIS LOCATION!!! EVER!!!!
Kennedy B