This was an absolute junk rental. I thought I had made my reservation at another place but I didn’t. The whole experience was a nightmare! The truck was a piece of junk, seats were all tore, tire pressure light was on, kept trying to run hot, the latch in the back didn’t work! The man there was no help and wouldn’t do anything for me
Bess A
2536 Charles Hardy LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dallas, GA 30157
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulHad to wait hours after pick up time. Rear tire had to be aired up every hour or so. Didnt know how to check me in on return, so they waited til next day where some figured it out . So they ended up charging me additional day. Gas level wrong on paperwork. Interior nasty, never cleaned for quite some time .stuck to driver seat covered in duck tape. Etc. etc.
RANDALL HI had no problems
JENNIFER NThe equipment was fine. However, your service leaved alot to be desired. Fir example, I wanted to add a set of hand trucks to my order. I called the location and was greeted with a lackluster "Hello". I felt like I called a residence. Wouldn't the professional response be "U-Haul, can I help you?". I was put on hold, which I understand, for a long while. When it was my turn, the employee said that she did not have the ability to add the item, she'd have to call a supervisor and she would call me back. After waiting for the return call for 6 hours, I called back and was told that they didn't have any hand trucks and was given the number of someone (a supervisor?) and that I could try back in a hour. After this, I called a regional office where I was told that the computers were down and try back in an hour. Shortly afterward this last phonecall, a "supervisor" (?) called and said that the hand trucks would be there. Other than the "supervisor", each employee that I talked to seemed uninterested, detached and just this side of surly. Not very professional. Given another personal moving company, I would not use U-Haul again after the attitude and inconvenience.
Michael Caccepted the return fairly quickly, but because he was running the gas station/store, he was distracted and had to be abrupt. But it all worked out, and it was very convenient for the drop off.
Kyle E