I received an invoice by email stating that I have a balance due from a Uhaul that I rented on Saturday 3/18/23 and returned it on Sunday 3/19/23. I returned the truck clean as when I picked it up. The invoice I received is stating that I'm being charged for 3 extra days, it has me returning the truck on 3/22/23. Also there is a cleaning fee on the invoice, when I returned the Uhaul it was clean. I also declined taking out the insurance and on the invoice it has where I'm being charged $70.00.. I have my signed contract where I stated I Did Not want the insurance. I really need someone to call me back ASAP so this can be straightened out and not took off my debit card. I have Bills that are on auto pay and taken out of my bank account. I Do Not want to have any bank fees because of an error made by the Uhaul store that I rented the truck from. Please contact me at 256-466-5357Kimber L.
All Rentals And Sales
(U-Haul Neighborhood Dealer)
Cullman, AL 35057
- Mon–Fri9 a. m. - 4 p. m.
- Sábado9 a. m. - 12 p. m.
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cullman, AL 35057
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Love the truckTHOMAS R.
Have onsite wifiSteven W.
This is not a walk up location. There is a sign in the door to call the person running the location. Nobody is on site. Nobody checked the truck from the last rental. There was food left in the truck's rear compartment. The cab was dirty and had beverage spills in it. There was a sticky mess in the cup holders. Mechanical issues truck pulled to the right. The driver door leaked and air would enter the cab from the door frame. Not the window. There was standing water in the cab in the handle. Someone needs to run a check on these vehicles. This location does not.Steven W.
everything was fine.. except the gas tank was not completely full.Alicia B.