The store clerk did not know how to give us our truck. We ordered a dolly and blankets, but they were not in the truck when we finally received it. This was after a last-minute change to a different location than the one I was told the day before. Overall, my experience with UHAUL was terrible, and I will never do business with them again.
James A
Goodbee Quick Stop LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Covington, LA 70435
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe guy that help us was easy to work with, pleasant attitude, and funny. Always a plus👍🏻
Holli LI had ordered two hand trucks and they only had one and could not get in touch with anyone to assist. I do not blame the associate who was working there because he is not a U Haul employee, but rather U Haul and the Manager who is responsible at that location.
Veronica KOur experience was exceptional. The team was helpful and patient. We highly recommend this location. Manny and
amber sThe location appeared completely unaware of what was going on. I was never notified that my reservation was ready for pickup at the reserved time, which disrupted my moving schedule and left movers waiting unnecessarily. I contacted customer service and was told a representative would check availability and call me back, but I never received a return call. After calling again, another representative/supervisor was able to locate a smaller truck, provide a discounted rate, and extend the rental for a second day at no charge. However, I was still ultimately charged for that additional day. Overall, the experience was disorganized, poorly communicated, and caused unnecessary stress during a move. I will be using another company next time. Do better!
justin w