Well it was a very good experience with the drop location and use of the vehicle my issue occurred when I returned the truck it was during the gas crisis and couldn't find any gas for miles. I called the 1800 number talked to rep that reassured me that all would be taken care of. Upon receiving the bill the gas issue wasn't resolved and I still was charged for moving pads I didn't get. I called a rep again with the receipt and was told I needed to await a call from a district manager?... If the customer service representative is the only contact with customers she or he should be able to adjust bills and accommodate clients. Not send them to 2 more people I didn't get the call from another manager but did get a accurate bill and will continue using u-haul for all my needs. I also would like to start a corporate account if possible. Gracias.Fielding C.
Moving Truck Rental in Covington, GA at Brown Bridge Automotive
(Distribuidor de U-Haul del vecindario)
Covington, GA 30016
Services at this Location:
- Lun. - vie.: 9 a. m. - 3 p. m.
- Sáb. - dom.: cerrado
- 5/31/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Covington, GA 30016
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The instructions of what to do with the truck/keys was plainly stated. The parking lot was clean and in order. Thank you for a wonderful experience!JERRIE M.
Great location. Everything was in order and ready to go when I arrived at my scheduled time. Verified my information, hooked up to trailer and was on the road.MICHAEL H.
Brakes squeaky wheels out of alignment. 1/4 tank worth of gas. Instructions to get keys were incorrect. Because of that I had to pay movers for extra time.too many wrong things to recall?just horrible!!Alex A.
Good serviceJEFFREY B.
Small issues with the retuned. We didn't see the return box behind the vehicle that block the garage. Tried to send phone location when we were at the drop off address, it was down. So I had to come back the next morning.Estell G.
This location is great for a drop off, but they don't stock all size vehicles. So must must call to verify what is available and return it back to them. I will use them again.....ðŸ’¯ðŸ‘ðŸ˜ŠYvonne M B.
Nothing everything was good and great customer service ðŸ‘VERONICA W.
No commentSAMUEL B.
The service was good. In and out with no problems. Very satisfied. Thank you.RAPHAEL J.
They were very nice and made this easyLaura T.
I had to drive 10 miles out of my way extra to pick up from this location. This was not the location that my original rental was done. I also was given a much larger truck that was made my move much more difficult.I was not happy with the size of the truck or the extra distance.Debra K.
The handle to secure the trailer to the hitch ball was stuck and the trailer bounced off the hitch Cleaned the screw down kind to where the support fingers to latch the ballDANIEL P.
Very friendly and helpful.KIMBERLY G.
Only thing wrong , the charger for phone did not work.Marjorie T.
The people doing this are people who seem to understand us.RICHARD G.
clean rentals and make needed repairs before renting to anyone.Garland B.
Your App sucks wouldn't show my insurance paid for.Craig D.
The only thing was that I had to fix one of the trailer lights, other than that I was pleased.Richard W.
Night Drop Off is the only reason I chose Not Applicable for 'Was the personnel helpful?'Kira F.
Explain invoiceRONNIE F.
The checking in and out process was great. I appreciated that.Elizabeth W.
Nothing it hard for themMarquil F.
Customer service was excellent.PHYLLISIA H.