Location was fine but the system was not allowing us to complete the transaction which caused unnecessary delays.
Shana J
Goodys Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coquitlam, BC V3E2Y6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I would like to complain the gal who served us! She spent more than 45 mins for the registration when we picked up the car. We booked the dolly but she didn’t give it to us! And spent more than 20 mins for returning the car. She needs to call and asked! It’s waste of our time. So that we were very rush and we didn’t have time to go back to ask for the dolly. We booked 4 hours but actually we only got less than 3 hours! We are very disappointed and I need to ask for the refund of the dolly which we didn’t get it during our ride!
freda lHave the Van ready, don't send people on a wild goose chase up a mountain to find another vehicle. Don't charge for the extra milage while chasing another vehicle. Compensate customers who miss ferries because of your mistakes. Make sure the vehicles is in working order. There were not one, not two but three flat tires on this vehicle. The seat belt alarm kept going off to the point where I would have to pull over several times to unlock and lock the seat belt. They charged me over $400 for a one day rental that was supposed to be $19.95 , not including gas. No one ever bothered to call me back about this, instead I got a text that said sorry your vehicle wasn't ready, here's a $50 credit.
Barbara LDuring the process of picking up and returning the truck,the website did not work and I wasted more than an hour. The inside of the car was very dirty, full of dog hair and dust.
Tao ZThis location has some of the best service that I have ever received from U-Haul. Greatly appreciated, thank you!
Michael O