I will never rent from this location again. I told all my friends and family what happened. My moving partner became ill during our move and threw up for a couple hours with a stomach flu. This caused me to be late because I had to unload the entire trailer by myself. The employee called me and threatened to report me to the police and the vehicle as stolen when I was 1 hour late returning the trailer. This is the first time I have complained about your company in 35 years. 1 HOUR LATE AND YOUR EMPLOYEE IS THREATENING ME WITH A FELONY...never again!
CHRISTIAN H
Postons Automotive
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cookeville, TN 38506
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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My experience was great.
JEFFERY BThe owner/attendant was not friendly or helpful. When picking up and dropping off he barely said two words and never really acknowledged me. When I dropped off he told me to put the trailer back into the place where I picked it up from. The problem is there were two 26’ moving trucks obstructing the area and a light pole w/a protective post. AFTER I backed in, he said, “you barely missed that pole”. I had my windows down and he never said a thing while I was backing up. If I had hit that pole, it would have not been good for him. I’ll never go back to this location.
JEFFERY DFacilities Looked messy and unkept.
JEFFREY WThe only issue I have is if customers already paying .99 a mile why pay for gas too? I was going 36 miles one way and bringing the truck back and not sure how but it's saying I went 106 miles which is crazy and now it's trying to charge my card a extra 183.00 on top of 103 I already paid. I filled it up and did as I was supposed too. I turned the truck in early and once it said this at self check in with the truck I didn't agree to charges and put just that . The charges needs to be more transparent instead of after the rental gets turned in . I am on a fixed income and to hit my card without my approval puts me In a bind I don't mind to pay in payments but if I would have know I wouldn't have rented it.
KRISTY L