Comentarios del cliente para Postons Automotive
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Postons Automotive
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Susan K. en
Have gone here many times. Always is quicka and easy .
Doug H. en
Jeff Null was very nice, professional And accomodating when setting up my U-Haul rental. He gave me full confidence that my truck was ready to go!
Milton L. en
To start, real-time inventory would be nice. I made my reservation at the location closest to my pickup site, however it got changed to somewhere else. I had to drive the extra 5 miles and got charged miles that I shouldn’t have had to use. Nobody offered to do anything about it.
MARCEL B. en
Excellent service and equipment in good condition
Paul T. en
Thank you so much for your help. We really appreciate it and we will definitely use you again. Thank you again.
tristan a. en
To no fault of the location but the uhaul website kept going down while he was trying to enter the rental information.
scott m. en
No improvements needed
Michael H. en
Always great service and goes beyond to ensure customer satisfaction. U-Haul chose wisely to have this business represent them. Will only use this location for future use.
Michael H. en
A Leader in the industry!!!
Michael H. en
Customer Service! This shop sets the standard for others to follow! Thanks Again!
stan s. en
clean and helpful
James M. en
Can't think of a thing to improve upon the owner was helpful, efficient and personable. What more could I ask for!
Myron C. en
Very meticulous and the employee was very deliberate in checking the vehicle back in. He was grateful I mention the leak.
david m. en
He helped me load the vehicle on the car carrier because I told him I wasn't familiar with how to do it. What customer service! It would have been really easy to just tell me to read the instructions and leave me to it. But that extra effort took the stress out of the process because I knew the trailer was loaded correctly.
Joe J. en
On November 16, 2018 I reserved a 15' truck to be picked up in Cookville, Tn. On December 17, 2018. Upon verifying the rental I learned a 15' was not available upgraded to 20'. Arriving at Pistons a15' truck was there, I asked about it and was told no without explanation, ask about AAA told no.
Joseph S. en
I initially went to the Sparta, TN location where I thought the pick up would be. They were able to bring up my name and vehicle and said I didn't have a reservation and no other location in 25m had the trailer I needed and I needed to wait there for someone to return the trailer. I checked my phone and found the reservation was in Cookeville. The guy at the Cookeville location said he had an extra one, so the Sparta location was clearly lying. The guys in Cookeville were great though.
Robert H. en
Disappointed! I reserved this truck at Ameri Collision on the 26 of Nov. Ameri collision had the truck, but said it was spoken for on my arrival on pick up date. I was directed to another uhaul dealer, Postons, which took alot of time out of my day,with men on the clock, plus extra mileage. pretty ticked.
Albert D. en
We drove extra miles due to selected location not having truck ready. A millage discount would be good seeing that it's 1.00 amile. Excellent service at this location!
Ron J. en
Have a friendly and helpful attendant meeting with the customers
Keri L. en
The GPS took me completely around the city and I had to call for help twice and he was there each time.
michael h. en
Quick & friendly!
James T. en
I was not at the drop off location so I cannot rate it
Annmarie F. en
We dropped it off after hours the day we got it.... can't comment but they were easy to find with the GPS if that helps :) lot was easy to get in and out of as well.
Deborah B. en
Great people and well maintained vehicle.
Randy M. en
None
Robert S. en
Great guy at the shop! Super friendly and helpful!
Joe C. en
My contract required me to return my trailer by 12:00 pm. The drop off location was closed and fenced off by 11:00 am. I left a message with the business owner. He returned my call and suggested that his employees must have closed and vacated the business earlier than required. I arranged a secondary drop off location through U-Haul. The owner of second location informed us that this happens frequently at the Spring Street Location in Cookeville, TN. He told us that the Regional Manager/ Director has been aware of the poor business practices several times.
susan k. en
We have always rented here and have always had a good experience.
justin h. en
Very professional
James W. en
Very friendly staff. Quick and efficient for the drop off.
Dakota P. en
Wide rental ramps for the 6x12 trailers
matt h. en
Nothing
CHRIS L. en
Very easy!
Sherri B. en
Staff very friendly & professional.
James C. en
Everything was excellent. I can't think of anything I could recommend to improve the service. Thank you
Terry P. en
Known this location for many years. Why I set return here. Good people
. en
Don't rent online. I did and my final price at check out was 62dollars and some change. When I turned the truck back in I got charged a hundred dollars more. Don't lie to customers.
Gordon R. en
Very helpful, have used them in the past and will again if need service in Cookeville.
brian p. en
My favorite location. Staff is always ready to help and welcoming
Larry T. en
Provided better service than Gallatin and recommended a better way to save monies for us in future and more knowledgeable about equipment hookups.
Steve G. en
Easily cut my local moving job time in half. Well worth the money!
JERRY T. en
Very professional