U Haul did not check the truck I rented in at Conneaute Lake. I was called several times asking where the truck was , all the time it was in the parking lot in Conneaut Lake. Very poor rental employees. Truck was returned to Conneaut Lake 6 hours after rental, filled up with gas.
Ann H
Conneaut Lake Truck Rental
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Conneaut Lake, PA 16316
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulIf a nighttime drop off there were no lights and behind a building. The one returned truck was squarely in the middle of the lot making it difficult w other cars parked there to park truck.
marion HThe location and pickup was excellent. However, I had an issue with the equipment. The trailer I rented was used for a Pennsylvania to Florida move. I had noticed a slight vibration when I picked up the trailer, but wrote it off to being that it was an empty trailer and those tend to bounce a bit. However, halfway through the trip the vibration became crazy violent. I pulled off into a rest stop and saw that the passenger tire was bare to the point where the cords were showing through and the tire could fail at any time. Tire was bias ply and not a radial. The shaking was so bad that it the bouncing damaged several items in the trailer, even though they were well packed. The tire was obviously badly worn as I'd only traveled about 500 miles when the problem occurred. Had to call roadside assistance to come change the tire. I guess ultimately the fault is mine for not closely inspecting the trailer when I picked it up, but a tire that badly worn should have been caught if any sort of inspection is done on the equipment between rentals. Live and learn .
Gary GInitial CSR was inept. Probably good at cleaning trucks, but not good on computer at all. Manager was excellent! Cleared up billing issue immedíately!
James SI completed reservation and check in on the UHaul app. The staff at this location FORGOT to put the key in the truck! My reservation was for 9:00 am. I had to wait for the store to open at 10 am. The service rep couldn't find the key. I FOUND IT MYSELF ON HER BULLETIN BOARD! Then, even though I was already checked in, she insisted on calling someone to verify my reservation. Except the UHaul system was down so couldn't. I finally just left with the truck at 10:30. THAT'S AN HOUR AND A HALF PAST MY RESERVATION TIME! I HAD MOVERS AT MY HOUSE WAITING TO LOAD THAT TRUCK! I would not recommend this location to anyone. In fact, I think it should be shut down!
Diane D