This was the first time I used the online truck share 24/7 and the experience was extremely poor. UHaul has not been able to integrate the online platform with the service provided in the location, and the result is a confused process with no clarity on what should be done in the location vs online. The staff in the location were not helpful at all, which required too much time going back to the location to figure out how to return the truck. do not recommend the location and new UHaul platform at all.babak A.
Moving Truck Rental in Concord, ON at Stereo 1
(Distribuidor de U-Haul del vecindario)
Concord, ON L4K2S9
(Keele St @ Hwy 7 Inside the Harvey’s Plaza)
Services at this Location:
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sáb.: 10 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Concord, ON L4K2S9
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly professional serviceVladislav L.
Staff member did not wear a mask and gave us unclear/false information that ended up costing us more moneyJessica B.
Unwanted collision damage waiver added to fee. Left 2 messages to follow-up. Never heard back.Stephen W.
Store opened almost 45 minutes late. Disrupted my moveCHRISTOPHER E.
This is the best place from whom I rented, amazing service, thank youRONEN NISSIM B.
Employees at the location were not wearing a mask and not particularly knowledgable about the rental itemAgostino P.
Very kind and helpful store. Highly recommendedNick M.
I was double charged. UnhappyRon Y.
Excellent serviceAndriy S.
I had a great experience at this location. The staff are extremely helpful and friendly. I would recommend anyone to rent from this place.jason C.
Offer the use of a padlock to lock back of truck since we were moving long distance and overnight.Ketsia E.
Very professional and friendly staff.Ramin K.
Only thing was picking up truck with less than 1/4 tank of fuel. We had to fill it before we could use the truck.DON S.
Nothing. A very polite and nice woman. Amazing serviceAlex V.
First time renting from this location, rented a 26 ft truck. Truck was clean and almost new.Customer service was great from Vidia. Would rent here again.... THXBlair S.
Second time renting a truck from this location , everything was great, Customer service from Vidia was awesome! ThxBlair S.
Clean newer vehicles, rented 2 trucks and a car hauler in one week to help my family move. Everything went smooth and customer service from Vidia was excellent. Thank you. Caledon OntarioBlair S.
Friendly, helpful people. All good.Brian F.
Uhaul android app has issues with photos. It's unusableGeorge B.
treat them like i was treated, keep up the good workJames S.
Nice people and good service l'll definitely use this location againArkadi S.
This rental experience is totally unacceptable. The only saving grace is from the help of the shop. U HAUL as a business I would rate it as poor. We (shop, my gf and myself) were on the phone with UHAUL for 2 hrs trying to sort out my pick up and drop off location. When your rep updated my booking they changed my location. The staff on the phone were unknowledgeable and kept transferring us to various departments that refuse to help and continue getting passed around. In conclusion: 1. I was late picking up my rental, 2. I had to pick up and drop off the rental 20+ km from my original location. 3. Two hour wasted on the phone with reps that did not resolve my issue. 4. Additional cost of KM and Fuel bc the rep decided to update my location without telling me. Overall I'm very disappointed with this service and will inform my friends, family and in social media to not conduct any business with u haul in the future.Brian H.
The staff was very helpful and informative - would rent from them againVivian W.
The sign at the location is very small i had to call and they told me to go to sterio 1 where they are locatedAhmad E.