The concord location was fantastic. The third part location in Pittsburg was awful. We were allowed to sign up for a 3pm mobile pickup when the office closed at 2pm and mobile pickup wasn't available. We called the local party, and the guy from their company was extremely rude to us. I understand the situation was not his fault, but his customer service was terrible.EVAN B.
Moving Truck Rental in Concord, CA at U-Haul of Concord
Concord, CA 94520
(Across the street from Costco)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 7 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Concord, CA 94520
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Multiple bugs in the android app prevented me from uploading a picture of the start mileage, leading me to be overcharged.Andrew H.
Anthony & co. went out of their way to help me after I left a personal item in the truck I rented, the day before. They finally located it after much follow-up (the truck had been rented twice in between), and called me to let me know they had it for me. Thanks!!!!!George C.
I made a reservation at the concord location on may 3. Got to the location at my reservation time and had to wait in line for 45 min (which is fine) but when I got to the front of the line they said they didn't have my reservation or the trailer, and that I made my reservation for Vallejo which wasn't true I made it in person and had a confirmation email to confirm the location. It's one thing to take a reservation but you also must them hold the reservation. Kris saved the day for me but I will not be coming back to this location again.CHANDA D.
Great service and faster serviceHATEM C.
Waited in line for one hour to get my reservation. They didn't have any blankets, service was unbelievably slow. On line check in didn't work. When I returned the truck they overcharged me for gas by $100. I would never recommend this U Haul location to anyone, ever.SUSAN R.
There was one person working in the morning. Three people did not show up. I reserved a dolly and they did not have any. The one guy working did a great job by himself.GUY S.
The Truck was dirty and not full of gas as indicated. Even though I checked in ahead of time, we had to wait 60 minutes to get our truck. This was very bad. I will not plan on renting again from there.Bart N.
More parking. More people behind the counterPaul P.
More employeesJohnathen M.
There was 1 rep working for a huge line - as usual checking out the truck took 30 minutes. Furniture pads that I selected online were not available and I was not given advance notice. The truck also had dents/scratches all over.VIGNESH R.
There was no gas...pick up was supposed to be in another city...it was all very inconvenient...David B.
This is the busiest UHaul location I have used but the staff is so efficient there isn't much waiting time. They are helpful with questions about the equipment and always courteous. I have used their services several times in the past 2 years.Theresa C.
Steering very loose, transmission problems. Grinding, difficult speed transition. Reserved on April 7 for May 7 pick up Requested appliance dolly, only small dolly. Over charged $100. Dollars above reserve estimate. I did not make the changes. Uhaul made changes. Reserve 10 ft, had to accept 15ft. Added gas use.ANN M.
Excellent service. Girl at front desk was doing everything- checking customers in, going outside to get their vehicles. Everything was fast and easy. Good job.TROY R.
Didn't realize that I returned the truck after hours. Loved that there was an online return process which was very easy to use.ALEC L.
Everything was great from the customer service rep that helped me to the guy parking it when I returned. He was very nice and courteous. A good all around moving experienceGREGORY F.
I had a wonderful experience. I can't emphasize enough how stress free my entire Uhaul experience was with this location. Moving is a stressful process and the two employees that help my boyfriend and I made everything easier. Both Anthony and Brain were very informative and went above and beyond to make sure I had no worries when it came to my Uhaul rental. I will definitely be returning here if I have any truck rental needs. Thanks!NIKALET B.
Make checkout faster. Did everything online. Still took one hour. Had to sweep out concrete chunks and sand before using.Mitch W.
Waited in line for 70 minutes to pick up the truck I booked in advance and chose mobile, contactless pickup. Absolutely ridiculous. Other than that, it was great. The two employees who helped me were fantastic. Totally unacceptable to wait over an hour in a hot, crowded room to pick up a truck.BROOKE K.
This location is always well run. Staff are efficient in attaching trailers.MICHAEL M.
This is a great location. The staff is professional and very polite. I had a great experience. Sincerely, Tom LoomisTHOMAS L.
Marissa and the crew were greatDiffric J.