I returned on Saturday, they failed to check it in, and called me on Thursday wondering where the truck was. They found it, but charged me for extra days. I finally got them to credit the money back. Poor customer service, multiple phone calls.
Joy B
Lanning Automotive & Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, IN 47201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We had to wait an extra 15 hours to get our uhaul, but no discount was offered. Then, when we picked it up, it seemed like we were a burden. The gentleman didn't show us anything about the truck or where it is was parked. We had to find it on our own, and this was the owner of Lanning. The truck smelled of cigarettes and it was a rough ride. This was the worst experience we have EVER had with uhaul and refuse to use you all again. We would rather carry the stuff on our backs than deal with this madness again.
Richard TFriendly staff
WILLIAM HThank you!
Edwin MNA
Charles R