Noticed the trailer had a flat tire shortly after picking it up. At this point, it was too late to do anything but air it up and see how it holds. I mean flat flat, precisely 12psi flat. So flat actually, that the tire had verrrry obvious balding on the outside of tire! Aired it up and continued onto our program hoping it would hold air the rest of the way... Arrived at location to pick up vehicle onto trailer... the left (aka driverside) ramp would not come out. it was so severly jammed that 2 men,,, 3 including myself was required to pull it out. It wasnt easy or quick. 2 people had to pry it out with crowbars while 1 pulled it out will 110% power..., all because there was TONS of sand in the ramp tray where the ramp resides. I mean a lot. Upon closer inspection, the entire trailer was CAKED in what seemed to be sand or fine gray color dirt. I mean everywhere! The wheels were caked in the stuff so bad, you could barely find the capless valvestems to air up the tires. The icing on the cake was the damn hand crank at time of return (actually later than planned or anticipated due to the bs along the way) but the hand crank was also jammed to the brim with crud that proved to be a pain after manuevering for 30-45 mins to navigate and then fit the trailer where the guy stated to park it... The trailer is not safe and is a liability for whoever rents it next and obviously uhaul as a company. It caused us to be late and even has caused a rift in our scheule ever since. Thats why this review is late. I was able to call and report the issue but wasnt able to get ahold of anyone upon return due to being so late/afterhours.... I intend on calling again to mitigate this and hopefully prevent anyone else from reliving our nightmare and or hopefully prevent anything worse like an accident.,,, i just havent been able to because of how livid i was at the time and also figured due to the report i phoned in, someone would have called me to do a follow up... but guess not. feel free to call me at 678-949-3759 or 706-304-2600. if no answer, please leave a message or send text due to spam blockers will block you../.. thank you respectfully sayed sayedzada
Sayed S
The Storage Place
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Columbus, GA 31909
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Great work!!!!!!!
BENJAMIN CTransaction went smoothly. way better than Wes Griffin down the Street! Will use this location again.
Benjamin CThe Attendant (Andrew) was very professional and courteous. Thanks Andrew.
James TMr Wayne at the Warms Springs Rd location in Columbus Ga was very nice and made the uhaul renting process easy.
NEKITA W