Customer Reviews for The Storage Place
(Distribuidor de U-Haul del vecindario)

1,060 comentarios

4445 Warm Springs Rd   Columbus, GA 31909

(706) 568-1746

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(706) 568-1746

4445 Warm Springs Rd
Columbus, GA 31909

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nydia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose P. 
Clasificación:
5.0

GREAT customer service by Andrew!!! Definitely will return and will share with family and friends!!!

Angel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR Z. 
Clasificación:
5.0

Don't think I have a suggestion that would improve the service already available. My experience with this location was a pleasurable one, and I will be a returning customer.

tracy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

George C. 
Clasificación:
5.0

Last minute reservation Smooth transaction very friendly and professional

Jose G. 
Clasificación:
5.0

Everything was amazing!

Jennifer B. 
Clasificación:
5.0

The gentleman I picked it up from was extremely nice and understanding. And the gentleman we dropped it off with was quick and efficient. Thanks so much!

Kyle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deshonda R. 
Clasificación:
5.0

I know of nothing Darrell could have done to be more efficient, pleasant or professional.

VICKI B. 
Clasificación:
5.0

N/C

Reretha B. 
Clasificación:
5.0

Andrew was great.

Andrew C. 
Clasificación:
3.0

Service the trucks

HENRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric K. 
Clasificación:
5.0

Thank you very much, I am very satisfied, keep up the good job.

ELSIE P.  |  Overall Experience 
Clasificación:
5.0

This Personnel went out if his way to reach out to us, He called us to confirm if we would be able to return the Rental on time. When we couldn't, he informed us on what to do, which was a big help. After turning the Truck in He call us to inform us that we had left an wall painting in the front Cab. Which we appreicate from him. A job well done.

Otis E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annie P. 
Clasificación:
5.0

Customer service was awesome and very professional.

ANDREA K. 
Clasificación:
2.0

Lower the prices of renting a Uhaul! I paid $139 for renting a Uhaul for 19.99 for less than 6 hours and under 40 miles! Absolutely ridiculous and will NEVER do it again!

DEVON H. 
Clasificación:
5.0

Everything was great!

KEVISE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny G. 
Clasificación:
5.0

The gentleman that helped us was extremely conscientious and made sure everything was set up properly.

NEIL C. 
Clasificación:
5.0

Pickup was easy, quick and efficient.

Adam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnez H. 
Clasificación:
5.0

Great Customer Service from Andrew 5 ⭐

DAVID K. 
Clasificación:
4.0

Simply made a drop off, had no contact with personnel.

Carolyn R. 
Clasificación:
5.0

The gentleman was very thorough, professional and very friendly. Thanks and zGod bless

Patrick A. 
Clasificación:
5.0

I was very satisfied with the service and my unit upkeep. Very good customer service when I had to leave after my payment was due, did not have to pay for the entire month. Well pleased!

Eugene J.  |  Overall Experience 
Clasificación:
4.0

Nothing that comes to mind. I do appreciate the upgrade foe the same rate. Definitely will recommend to friends and family.

BENJAMIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JHAI Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTOPHERL B. 
Clasificación:
5.0

The customer service was A1!!

KATINA J. 
Clasificación:
5.0

The receiver was super nice and made the returns super easy.

Jose P. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA C. 
Clasificación:
5.0

If I have to rent again I would definitely use this location...

LaTonya M.  |  Overall Experience 
Clasificación:
5.0

The staff is very rude and steal your property if you do not have insurance. My items was stored at this facility for almost 3 years without issues. I get a call recently from the rude individual that works at the front desk that says my lock is missing off of my unit. How, I haven't been there in almost 2 years and I'm the only one that has a key and has had the key since moving in. Then he goes on to say that he checks the locks twice daily and it was on the day before he left. He said he didn't see any forced entry at all. Then he sent pictures of what was inside the storage unit and all of my items are missing exceot a few miscellaneous things. I went down to the storage to check things out myself. The items that were left in the storage were neatly there so this was an inside job. What thieves you know is going to place things neatly and there was no forced entry, no shavings on the grounds no lock cut off the front gate. He said he usually cut the locks off if need be and that's exactly what I believe he did. He seen that I did not have insurance when he looked up my lease and took it upon himself or had someone else do it. He said the owner will look back on the cameras. I spoke with the owner and he said the cameras don't cover my unit....how ironic lol but I tell you what this is not going away. I have spoken with my lawyer and WE ARE TAKING ACTION!!! The owner may have been in on it because he acts as if I'm lying and has no concerns to try to figure out what's going on and how to resolve the issue. I will also be contacting the BBB and WTVN. I can not wait until this unfolds. You can not steal ones property that is not yours and think you can get away with it and have no consequences behind your actions. Like I was advised you don't need cameras to just see my unit you check all cameras for people coming in and out! STAY AWAY FROM THIS FACILITY!!! Your items are not safe here and no one cares. Store your belongings somewhere else!!!!

Latonia H.  |  Overall Experience 
Clasificación:
3.0

The place I picked up my auto transport can use more funding to improve their facilities.

HONG M. 
Clasificación:
5.0

This experience was terrible and I'll never rent again.

Taviya L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHIEM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

Extraordinario servicio al cliente

Mary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deirdre H. 
Clasificación:
5.0

The Storage Place was great, but the operators on the phone were disorganized and would give information that was false.

ALLEN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN P. 
Clasificación:
5.0

The guys in the office were more than willing to assist with a rush reservation after the website set up a bad reservation for equipment. They will definitely be first on my call list. They were more prepared than 2 of the bigger locations. I truly appreciate the speedy setup and personable service.

allen R. 
Clasificación:
5.0

The uhaul that we rented got stuck on the curb when trying to turn to go between storage buildings. Mr. Thornton worked with us until we got the problem solved. Many thanks to him for his remarkable service.

INEZ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherri U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roelof M. 
Clasificación:
5.0

I had one of the best experiences ever and want to commend the staff, for great professional customer service and assistance.

CHARLES B. 
Clasificación:
5.0

Friendly and professional service. Got me in and out under 10 mins. I will recommend them always to my friends and coworkers.

sheila P. 
Clasificación:
5.0

Excellent service always

The P. 
Clasificación:
5.0

The guy that runs is is a great asset to the company. I really enjoyed talking to him and he was very helpful.

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH G. 
Clasificación:
3.0

Some major bull s**t! They will charge you $20 some dollars for going over mileage. And $40 some dollars per day for going over your turn in day. Don't do military discounts at all. We got quoted 1,040 miles and 5 days of use for uhaul rental and we turned it in within 3 days and 800 miles used but couldn't give us any money back from it! So they'll charge you like crazy for going over your limit but won't compensate you for going way way way under your limit! I turned everything in early and now they could renting the equipment I used and make double the profit, if I would've known I would have not turned it in. Screw that! but they really were not willing to change my quoted price!!! Way over priced $1100 for a 15 foot truck and a half tow dolly for pulling my car. And for the uhaul to sound sh*tty the whole drive. The truck itself had like 130,000+ miles and was a crappy truck over all. Next time I rather just go with “Penske” for a little more money and get a better and bigger truck for practically the same price. At least you get your money's worth with them. The workers in the Killeen, Texas location were so damn rude and could care less about their job. At least in Columbus, Georgia the older man who worked there at least was acting like he didn't hate his life and wasn't rude.

Ryen O. 
Clasificación:
5.0

Absolutely amazing customer service! Hands down the best. They were so sympathetic and showed empathy on my behalf after the central U-Haul center failed to properly assist me. They went above and beyond and it wasn't even their fault. Highly recommend this business for your moving needs. They take the stress out of everything. They are extremely prompt and efficient. I'd actually drive the 2 hrs from my home just to do business with them again. This is what you call the epitome of customer service!

Jasmaine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAILAR SHAMBRIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA B.  |  Overall Experience 
Clasificación:
5.0

Best offer.. only pay what you use.. 👌

KENNETH R. 
Clasificación:
5.0

Darryl is awesome!

Tunisia M. 
Clasificación:
5.0

The owner of this location was very well versed and great customer service. Wood definitely use this location if the need arise for another uhaul rental.

Shameka A. 
Clasificación:
5.0

The customer service at this location went above and beyond to be helpful to me. I would recommend this location for uhaul and storage. Servicio al cliente de excelencia.

Donna S. 
Clasificación:
5.0

Excellent Service!

MATTHEW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliot R. 
Clasificación:
5.0

Great friendly people and I would certainly use them again should I need them.

gregory m.  |  Overall Experience 
Clasificación:
5.0

Great customer service I had originally reserved the car dolly at one location but they called me at another location that was closer to home to pick the car dolly up. When I returned it, they got me out of there in no time. One and done. Awesome U-Haul, I'll rent from them again.

Michael T. 
Clasificación:
3.0

El cliente no dejó un comentario.

SARAH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI A. 
Clasificación:
5.0

I've been using Storage Place since I first moved to Columbus and through my many mishaps and years of growing, I always made sure I paid…and kept being a customer…well my items were auctioned off that I wanted to have but I will just have to choke it as a lost. I do hope that whomever acquires those items understand that everything there was purchased with blood sweat and tears. But things happen. Oh well.

JULANE F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TALISHA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert H. 
Clasificación:
5.0

Everything was great. The guy who did my rental was very professional and he made sure I knew everything I needed to know for my rental reservation!

MARSHA H. 
Clasificación:
3.0

Well rented a regular truck did not have one available so they put me in a box truck and said it was going to be the same price and it was not

SPENCER C. 
Clasificación:
5.0

very smooth experience, representative was extremely helpful

REGAN E. 
Clasificación:
5.0

Great, excellent service

robert H. 
Clasificación:
5.0

The owner was extremely nice and helpful. I was nervous about pulling a trailer but with the instructions and tips the owner gave me I felt much better about it by the time I left the lot with the trailer.

CHRISTIE S. 
Clasificación:
5.0

Great

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARITY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD H. 
Clasificación:
3.0

I ordered and was charged for a dolly that was not included on the truck. I was quoted for $68 but was charged for almost $100. Returned the truck in top condition and still on full. Will not be using this location again

SHERICE M. 
Clasificación:
2.0

There are two older men working there that don't know what they're doing and they over charged me big time then lied to my face about the rate for a second day rental. I used the truck (15ft) for two local in town trips to a storage unit. The miles it took all together is listed in my location history as 26 miles and they charged me for 33 miles. They also lied to me but that's a different story. I will be submitting a LONG google review about this place. 146.00 is unacceptable for this.

KELLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

Went out of their way to help us in a difficult situation. Kindest, best service ever.

jonathan T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel V. 
Clasificación:
5.0

The representative was very nice and respectful he took me at the last moment even when my U-Haul reservation was already scheduled another location, he was very respectful and cared for the customers.

SHAWNISE C. 
Clasificación:
4.0

Agent that helped was very courteous and prompt

JENNIFER N. 
Clasificación:
5.0

Excellent service

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL O. 
Clasificación:
5.0

Great service

JOHN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

The gentleman was very nice and polite and I'll be using you guys again we need more people like him

JERRY S. 
Clasificación:
1.0

A representative call me and said that I owe 15 more dollars because the gas hand was not half full. Then he calls me back and says that i owe 180 more dollars because I went over the mileage. Then he calls me and say that I owe 175 for mileage . I'm confused at this point , the first time that he call me he said I only owe 15 dollars for gas but when my card reclined he was trying to deduct 180 dollars out my account which was my understanding 15 dollars for gas . I feel like I'm trying to get rip off.

DIAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooks B. 
Clasificación:
1.0

Texted me as if I wasn't going to return the truck? Like I have the truck for three days. Seriously it is super rude my contract wasn't even up but i get a text as if I'm a idiot that doesn't know when I'm suppose to return the truck. Come on man!!

WHITNEY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosemary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lenzy h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery J.  |  Overall Experience 
Clasificación:
4.0

The storage place was clean and ready for me to move in.

Scottie G. | Reservación
Clasificación:
5.0

Was a very easy process. The associate was very helpful.

Brandon J. | Reservación
Clasificación:
5.0

The gentleman managing the facility is very nice and helpful. The process was quick and easy. The grounds are clean and appear to be well maintained. I feel safe with my items being stored there

Kenneth J. | Reservación
Clasificación:
5.0

Great experience. We had the storage unit for years!

SAMUEL B.  |  Overall Experience 
Clasificación:
5.0

Very clean.and friendly faces.had no problems with the area and the services provided.

Yvette B.  |  Overall Experience 
Clasificación:
5.0

I had a great experience with The Storage Place. The facility was well-taken care of. They had everything needed to make my move easier. Aaron was friendly and efficient. Five stars for him.

Tracy A.  |  Overall Experience 
Clasificación:
5.0

The customer service you receive from Aaron is second to none. If I ever find myself in need of a storage facility, I will 100 percent use The Storage Place again.

Shane U.  |  Overall Experience 
Clasificación:
5.0

Location was very convenient.

Zandra N.  |  Overall Experience 
Clasificación:
5.0

Aaron has always went out of his way to help us and we definitely will use it again and recommend The Storage Place!

BETTY JO C.  |  Overall Experience 
Clasificación:
5.0

The staff is very nice im pleased with the size of the unit and the location

Privacy R.  |  First Impressions 
Clasificación:
5.0

Service was great!

Privacy R.  |  First Impressions 
Clasificación:
5.0

The lady helping me was so nice and made this such an easy transaction!

Privacy R.  |  First Impressions 
Clasificación:
4.0

Terry called me the next day and we moving in on the 14th instead of the 17th.Terry was very nice,unit was clean,I just had to oil the door so my wife could close it.Great place

Privacy R.  |  First Impressions 
Clasificación:
4.0

The woman was very helpful and made my move a pleasant one.

THOMAS V.  |  First Impressions 
Clasificación:
4.0

Was greeted warmly and shown around premises. Area was clean

Privacy R.  |  First Impressions 
Clasificación:
5.0

Excellant and very helpful staff

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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