Van was rough to drive uncomfortable almost got thrown through the windshield awkward to drive on expressways. I drove an F150 at work and the RAM van was horrible.
Greta R
ClearHome Self Storage Sycamore
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Collierville, TN 38017
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Did not have all the equipment I ordered
Amanda CI rented at a facility close to home on Hwy 64. Then I was notified they didn’t have a truck and then I was notified the day before pickup I’d have to drive 20 minutes out of my way in collierville to pick up the truck I rented. When I got there, I was told the day before that someone could walk me through the process on the phone since we were getting there before the place where the truck was opened. I called UHaul and was on the phone for 20 minutes before someone answered only to be transferred and waited another 10-15 minutes and then put on hold again before given a code to get the key. Then I had to take pictures, etc. etc. this was another 20 minutes down the drain. By that time I had hoped the place would open and I could get some help with an actual person. No one showed up until 20 minutes after time to open. I would have gladly submitted my drivers license and photos and at least done some of it ahead of time. We got started an hour and a half late because of this process. I will say the person that helped me on the phone did an excellent job of walking me through the process. I just wish I had known what it was going to be like ahead of time. I haven’t rented a truck in 4 years and this process was done with an actual person and I was in and out inside of 15 minutes tops. If you’re going to partner with mini storages, make sure they have staff. If someone has rented a truck from a specific location make sure there is a truck AT THAT LOCATION! They rent from a specific location for a reason! Does UHaul not have runners or drivers to transport vehicles. That would have been proper customer service. Do better IHaul.
Deanna MN/A
Antonio AThe customer service rep that worked with me was excellent! She went above and beyond to meet my needs and made the process so easy! I will make the extra trip to come to this location for ALL of my future UHaul needs!! Outstanding!
Joseph S