Ordered furniture pads, none provided. Truck only had 1/4 tank of gas when delivered. Requested to keep truck until 9am the following morning to unload in a storage unit across the street from the UHaul location and was charged an additional $105.
Clifford G
Carns Equipment LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Clearfield, PA 16830
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Fluid levels should be checked. The windshield washer reservoir was empty. The equipment was not ready for pickup. I received the furniture pads, but they did not have my appliance dolly . I had to rent it from a local rental company for $25.00. I was charged $10.00 for the uhaul dolly rental and never received the refund for it. Overall the rental went well. I just felt everything should have been ready on the day of the rental. The reservation was made almost a month ahead of time.
BRENDA TPay me back the 35$ deposit that you took because I paid with a cas app card 0 out of 10 very dissatisfied
BENJAMIN CMy only issue was with the car dolly I rented, I think there should be some marker lights on fender wells for driver to see the trailer during night use as you cannot see tail lights from mirrors, only thing that helped me was having 4 ways on during transport
JAMES OI set up a reservation 2 weeks in advance and called, was told they would not get the res until a few days before hand, so I called again the day before and confirmed I would need everything on my reservation. When i got there (this is 45 min from my house in a downpour) I was told they did not have all the moving blankets nor did they have a utility dolly, wasted however much time from my original res time which was 9am, and then when I tried to work it out to pick up the utility dolly at the "corporate" location literally 10 min from my house when I got there the one poor guy that was working had no idea even though I was told by Carns that they were spoken too and all I had to do was pick it up and I wasted another 20-30 min waiting just got a utility dolly. I work in the rental industry and can clearly tell when a location does and does not care. This location does not care and I would rather recommend Penske or ANY other competitor in the future. Oh and the cherry on top I was told by corporate line and the in store clerk in state college that I would receive one day off because of this and I was not given the day off since Carns is not open on Sunday and I refuse to use your app due to the poor service provided. Seriously will not be renting with ANY uhaul again and I recommend looking into this location and potentially picking a different partner as this place doesn't seem to have it together.
Blake C