The equipment was NOT there. I called several times before making the 45-minute trip to pick up the truck and no one returned my calls. When I arrived they just said, "We don't have a truck for you". They had nothing to say when I asked "Why didn't you call me?" U-Haul sent me to another location to get a truck.
CHRIS G.
Moving Truck Rental in Clayton, NC at Affordable Auto
(Distribuidor de U-Haul del vecindario)
103 Lee Ct
Clayton,
NC
27520
Contáctanos
103 Lee CtClayton, NC 27520
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Clayton, NC 27520
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
- Rating:
- 4.0
The only bad thing is the truck smelled of cigarette smoke and the website was not very user-friendly. Everything else was great including the people.
RICHARD T.- Rating:
- 3.0
This is not for the location above, but for Uhaul in general: In the past I've rented from UHaul and had nothing but great experiences. With this most recent, it was anything but that. The reservation number is 26764905. This one was a disaster from the start. My truck was changed twice before I ever picked it up, and I ended up with a bigger truck than I needed. My reservation was also changed to a virtual check out, which I DID NOT want, and never want. Of course, that didn't work at all so I had to call the dispatch number to get all that sorted out. On top of that, a "computer error" had the wrong return date for me, and a location over an hour away. I again had to call and get that sorted out. When I attempted to return the vehicle to Andy's Inc (100 W 19E in Burnsville NC) there was no location to be found. That address is an empty lot on the highway. I dropped the vehicle just down the road at a place called the Tradin Post. There were a good many Uhaul vehicles there. I still don't know why I couldn't drop the vehicle just up 19E from my house in Spruce Pine rather than drive 20 miles to Burnsville. Needless to say, this entire experience was extremely unsatisfactory and disappointing. I expect much better from Uhaul, and I hope something is done so this isn't a repeat experience.
Thomas B.- Rating:
- 5.0
Thanks for convenience.
WILLIAM W.- Rating:
- 5.0
Everything was perfect. Staff was wonderful. Perfect experience.
ERIK B.- Rating:
- 4.0
I would like to say thank you to the U-Haul rep who walked me through the safety instructions for towing a car I bought
Kyle T.- Rating:
- 5.0
Have the blankets in the trucks.
VIRGINIA S.- Rating:
- 5.0
great location and very convenient - would rent from them again
MICHAEL T.- Rating:
- 4.0
was very quick, they did not register my return, I got a call 2 days later about where I dropped it off, otherwise no issues.
BRIAN N.- Rating:
- 5.0
I wanted an appliance cart and when I picked up the truck I wasn't told I needed to take one from the office to the truck. I assumed it was already in the truck. I ended up not using one since I didn't know I didn't have it until it was too late to go back and get it. I asked for the $10 to be taken off my bill but it hasn't been as of today (4/28). This is the only downside to the experience I had. I would have hoped that my $10 would have been returned since I feel it was an error on the part of the rental agent in not telling me that I needed to take a cart to the truck from the office.
Robert B.- Rating:
- 5.0
Excellent
RACHEL M.- Rating:
- 5.0
Your mobile app constantly freezes. Several times I have been unable to use the app for my rental.
CAROLYN M.- Rating:
- 5.0
Nothing. Everything was great and friendly customer service.
Vincent N.- Rating:
- 2.0
This site was not very friendly. NO ONE was wearing a mask, with 4 people in a tiny space. It was as if we're not in the middle of a pandemic. This was below the standards I've experienced in the past from u-haul. I would expect your representatives to be more responsible with the public.
Stephanie D.- Rating:
- 5.0
Truck was clean and worked properly. Would use their rentals again.
WILLIAM H.- Rating:
- 5.0
we dropped off on Sunday. There was no one there.
Doris P.- Rating:
- 3.0
Trucks transmission was slipping would rev up to almost 4k before shifting and motor was making noise like it was knocking
CHRISTOPHER R.- Rating:
- 5.0
Kevin at Affordable Auto was great. He was the bright spot of an otherwise disappointing and stressful vehicle pick-up experience.
Brandon D.- Rating:
- 5.0
No need to improve. They are very professional and yet seem like family - helpful and caring and wanted my experience to be a good one. I couldn't ask for more.
CHARLES G.- Rating:
- 5.0
nothing I had a great experience
REGINALD M.- Rating:
- 5.0
Good
ANDREY P.- Rating:
- 5.0
Nothing evening was good
NIESHA G.- Rating:
- 5.0
N/A
FLOTILLA B.- Rating:
- 5.0
everything went smooth
Leonard V.- Rating:
- 3.0
Make sure you don't tell the customer to unhook the trailer for themselves. After a complaint, then he finally came out to unhook the trailer.
RONNIE J.