Customer Reviews for Affordable Auto
(Distribuidor de U-Haul del vecindario)

513 comentarios

103 Lee Ct   Clayton, NC 27520

(919) 879-2528

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(919) 879-2528

103 Lee Ct
Clayton, NC 27520

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHAN B. 
Clasificación:
5.0

Kevin is incredible to work with.

JEFFREY P. 
Clasificación:
5.0

Nothing! Kelly and Kevin were the absolute BEST!

IESHA W. 
Clasificación:
5.0

Great experience and very helpful

GARY G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jorge M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBBIN W. 
Clasificación:
5.0

Great service!! Great rental experience!

TIAMEKA R. 
Clasificación:
5.0

It would be nice to be able to extend the rental from the app, but otherwise, it was an easy experience.

Terence M. 
Clasificación:
4.0

The smell in that van was atrocious! Had to buy air fresheners for it and it didn't help much. Interior windshield could've been cleaned also.

STACY B. 
Clasificación:
5.0

Kevin and his wife was amazing to deal with very polite and knew exactly what I needed I would recommend them to all my family and friends.

JEFFREY P. 
Clasificación:
5.0

Excelente

ALBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALBERTO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELP C. 
Clasificación:
3.0

We rented blankets and they were still damp. Couldn't use them all because I wouldn't put them on any of my wood furniture. Was a waste of our money.

Joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
4.0

I appreciated how proactive Kevin was and with his understanding of the non-self inflicted challenges we were facing with the pick-up and ultimate delivery of the vehicle. Kevin adjusted schedules on his side with another customer pick-up on his side. I truly appreciated his service.

JEAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITH C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey I. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTTRICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Farrity Z. 
Clasificación:
5.0

I had a great experience. The truck was ready and the transaction was smooth.

LYNDELL T. 
Clasificación:
5.0

The location was outstanding. They answered their phone, spoke English and the rental was there and ready at the time stipulated.

ROBERT D. 
Clasificación:
1.0

I made an online reservation on Friday July 9th for a auto transport I needed on Saturday July 10th and received a guaranteed reservation at U-Haul Moving & Storage of Garner, NC however when I arrived the equipment wasn't available and was told they didn't know when it would be. So I had to drive an additional 16 miles more to get what I needed in Clayton, NC making it a 56 mile round trip for me. What is the damn point of getting a guarantee reservation if the equipment isn't going to be available? I was told I was going to get a $50 refund for the mistake and hope this doesn't get screwed up as well.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
5.0

Personal amable

NORMAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
3.0

Staff at this location was very helpful and friendly.

Thomas B. 
Clasificación:
1.0

Thieves! They are THIEVES. I don't trust these places, so I took a video of the entire truck AND the odometer and fuel gauge when I picked it up. I went 6 miles total AND put $5 in gas (almost two full gallons), which was more than necessary, and they CHARGED ME $8.50 FOR 2 GALLONS? And then they claim the gas gauge was reading closer to the next mark down? Bull. THIEVES.

GERALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE D. 
Clasificación:
1.0

The equipment was NOT there. I called several times before making the 45-minute trip to pick up the truck and no one returned my calls. When I arrived they just said, "We don't have a truck for you". They had nothing to say when I asked "Why didn't you call me?" U-Haul sent me to another location to get a truck.

CHRIS G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis O. 
Clasificación:
4.0

The only bad thing is the truck smelled of cigarette smoke and the website was not very user-friendly. Everything else was great including the people.

RICHARD T. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT T. 
Clasificación:
3.0

This is not for the location above, but for Uhaul in general: In the past I've rented from UHaul and had nothing but great experiences. With this most recent, it was anything but that. The reservation number is 26764905. This one was a disaster from the start. My truck was changed twice before I ever picked it up, and I ended up with a bigger truck than I needed. My reservation was also changed to a virtual check out, which I DID NOT want, and never want. Of course, that didn't work at all so I had to call the dispatch number to get all that sorted out. On top of that, a "computer error" had the wrong return date for me, and a location over an hour away. I again had to call and get that sorted out. When I attempted to return the vehicle to Andy's Inc (100 W 19E in Burnsville NC) there was no location to be found. That address is an empty lot on the highway. I dropped the vehicle just down the road at a place called the Tradin Post. There were a good many Uhaul vehicles there. I still don't know why I couldn't drop the vehicle just up 19E from my house in Spruce Pine rather than drive 20 miles to Burnsville. Needless to say, this entire experience was extremely unsatisfactory and disappointing. I expect much better from Uhaul, and I hope something is done so this isn't a repeat experience.

Thomas B. 
Clasificación:
5.0

Thanks for convenience.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean H. 
Clasificación:
5.0

Everything was perfect. Staff was wonderful. Perfect experience.

ERIK B. 
Clasificación:
4.0

I would like to say thank you to the U-Haul rep who walked me through the safety instructions for towing a car I bought

Kyle T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jim L. 
Clasificación:
5.0

Have the blankets in the trucks.

VIRGINIA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip P. 
Clasificación:
5.0

great location and very convenient - would rent from them again

MICHAEL T. 
Clasificación:
4.0

was very quick, they did not register my return, I got a call 2 days later about where I dropped it off, otherwise no issues.

BRIAN N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mathew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

I wanted an appliance cart and when I picked up the truck I wasn't told I needed to take one from the office to the truck. I assumed it was already in the truck. I ended up not using one since I didn't know I didn't have it until it was too late to go back and get it. I asked for the $10 to be taken off my bill but it hasn't been as of today (4/28). This is the only downside to the experience I had. I would have hoped that my $10 would have been returned since I feel it was an error on the part of the rental agent in not telling me that I needed to take a cart to the truck from the office.

Robert B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY U. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tierra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

Excelente

RACHEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MONICA E. 
Clasificación:
5.0

Your mobile app constantly freezes. Several times I have been unable to use the app for my rental.

CAROLYN M. 
Clasificación:
5.0

Nothing. Everything was great and friendly customer service.

Vincent N. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JACK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIETRICH M. 
Clasificación:
2.0

This site was not very friendly. NO ONE was wearing a mask, with 4 people in a tiny space. It was as if we're not in the middle of a pandemic. This was below the standards I've experienced in the past from u-haul. I would expect your representatives to be more responsible with the public.

Stephanie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderick M. 
Clasificación:
5.0

Truck was clean and worked properly. Would use their rentals again.

WILLIAM H. 
Clasificación:
5.0

we dropped off on Sunday. There was no one there.

Doris P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOANIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL D. 
Clasificación:
3.0

Trucks transmission was slipping would rev up to almost 4k before shifting and motor was making noise like it was knocking

CHRISTOPHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley K. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jorge G. 
Clasificación:
5.0

Kevin at Affordable Auto was great. He was the bright spot of an otherwise disappointing and stressful vehicle pick-up experience.

Brandon D. 
Clasificación:
5.0

No need to improve. They are very professional and yet seem like family - helpful and caring and wanted my experience to be a good one. I couldn't ask for more.

CHARLES G. 
Clasificación:
5.0

nothing I had a great experience

REGINALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYDENE P. 
Clasificación:
5.0

Bueno

ANDREY P. 
Clasificación:
5.0

Nothing evening was good

NIESHA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Penny H. 
Clasificación:
5.0

N/C

FLOTILLA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric R. 
Clasificación:
5.0

everything went smooth

Leonard V. 
Clasificación:
3.0

Make sure you don't tell the customer to unhook the trailer for themselves. After a complaint, then he finally came out to unhook the trailer.

RONNIE J. 
No se han enviado comentarios para esta ubicación.

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