Demetrius was wonderfulNicholas H.
Moving Truck Rental in Cincinnati, OH at U-Haul Moving & Storage at Beechmont Ave
Cincinnati, OH 45255
(W Of 8 Mi Rd)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Cincinnati, OH 45255
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very professional and friendly. Completed check in efficiently.Timothy P.
When I took the truck, I was told the fuel was filled, and if i did not bring ot back full,, i would be charged $4.25 per gallon. The guage looked like it was at the 3/4 mark, but since I was told it was full, I just figured it was oddly configured. When I filled up after use. I discovered I was right and that the truck was not full when I took it. So, I bought twice the amount of fuel as I should have, because the employees at the location had not done their job. I spoke with the manager, but he cited company policy of not reimbursing fuel even though the miles to gallon math showed that I put more fuel in than I used. I sm done with uhaul.Jason L.
The people Envy storage awesome they do excellent serviceIoan T.
The process to rent the truck was very efficient.David S.
During my first rental, the employee who checked me in appeared unhappy and actually made comments that customers should wait outside until they opened at 900 am, even though the door was unlocked prior to that time. During my last rental, I was contacted prior to the pick up time that my truck would not be available until the next day. Our weekend was flexible but not having the truck could have made things difficult for us.Bradley B.
The mobile instructions were so confusing and frustrating. Thinking it would make things quicker and easier, it did not.Charlotte C.
Perhaps have a better system in place for picking up the truck. Since everyone picks up on the hour, you go from nobody in the store to 15 people at once. It makes for some long wait times to speak to an associate.Christian B.
Nothing. My drop-off was easy and quick. No problems.Richard A.
Have some newer trucks that ride nicer.Russell D.
Could not go inside. No one around for about 12 minutes. Finally, a rude person came out to work with me and "hushed" me when I tried to speak, then he argued with me about the gas and tried to tell me I was lying about it. Not a a good experience and not a friendly, or customer service-oriented person at all.Jerry L.
I don't know the young man's name that was working but he was exceptional. Super nice young man, great customer service.Jonathon A.
I had to use my Jack to get the trailer off my truck. Just lifting it is next to impossible fir one person. Returning after hours with no help can be a real problem.John S.
The guys were helpful and easy to work with and were flexible to work with my special needs.Tony S.
Too many steps to do when using phone to check in and outKeith O.
Amazing check in, employee meet me as I pulled in and already had my info and emailed the receipt. Best check in ever!TIMOTHY W.
U open at 9. I arrived at 8:30. Attending let me right in. Told him about 50 miles. Returned truck early. He came out before I got out of truck. Asked if truck fan ok. Said yes. Checked gas. Think it was 49.8. Between rental and return, I probably spent 5 minutes in all. ThanksGregory B.
Man was not pleasant. Didn't even say hi or get me. Just Just told me to hold on and I waited for him for 5 minutes and there was NO ONE ELSE AROUND. SmhDENAE-JUMELLE I.
I love coming here the guys are super helpful. I do need to see if a set of keys was found in the truck cab. It was 3 keys and a sneaker keychain.Matthew T.
The van had mud on the side was dirty on the inside and the drivers side key hole did not work which made it difficult to enter the van when it was locked.Spencer T.
All was great!Dennis S.
Employees really need a class on customer service. The most rude and impersonal employees I've encountered in a very long time.Jon T.
Trailer brakes pulled to one side making the trailer swerve. This was dangerous.Benjamin T.
I am a frequent renter of trucks at this facility. Upon check in Will acted like I was not known and followed SOP by asking for a second contact number. I only have one cell phone but luckily the person that was helping me move gave his. UPon return, the line of trucks waiting to be checked in was backed up onto Beechmont Ave. The facility was short staffed and tempers were very heated. The check in employee was obviously overwhelmed with the amount of people who needed to be services and he kept using expletives. Everyone was shocked but we felt for his angnst and luckily my movers pulled in the exit and parked in a spot. I handed him the clerk the keys and he thanked me for parking the truck. He said I would be mailed a receipt but yesterdays' receipt was blank. I sent an email requesting another receipt but have not heard back. Every body can have a bad day but I am always in this place which never seems to have enough help during peak hours or has inexperienced workers which don't seem t be helpful during a crisis.Lori S.