The customer service/genera attitude of the man working the front desk at this location yesterday was absolutely crazy. My jaw literally dropped from the rudeness and shortness he had with myself and the customer in front of my in line. I understand people have bad days and might not like their jobs but I have been in customer service a good portion of my career and I literally could not believe that this person had this poor of an attitude and was supposed to interact with customers. To give you an example, the phone was ringing while I was in line and the man yelled â€œshut the f*ck upâ€ at the phone. Glad my kids weren't with me. Terrible experience.Nathan M.
Moving Truck Rental in Cincinnati, OH at U-Haul Moving & Storage at Beechmont Ave
Cincinnati, OH 45255
(W Of 8 Mi Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Cincinnati, OH 45255
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
No issues here.MICHAEL R.
Make sure the truck is cleaned out before renting it, my cargo van was full of peanuts snd peanut shells in the back. I had to clean up someone else's mess before I could start loading. Upon returning the van I informed customer service whom didn't really care. Also the van has an alignment issue, it pulls to the right, with only 12,000 miles on it, that's pretty bad not to mention a hazard.Aaron L.
Always excellent customer service from the manager and his team. They make me feel valued as a customer. They've earned my loyaltyThomas H.
Excellent experience. I reserved a cargo van which was ready for me when I arrived. Check in and check out were quick. Sales person was knowledgeable and did a good job of explaining everything and answering my questions. Van worked well. It was perfect. I have no suggestions for improvement. It's the second time I've used this place and I highly recommend them!Ellen A.
A great all around experience, second time using this location and will certainly use again when the need arises.David L.
I appreciate the manager making sure that I understood the size of the trailer opening. The trailer was not completely clean as I discovered when opening at home. Some small broken pieces of a previous customer's electronics fell out.Paul T.
Good job .Steve was very helpfulTimothy B.
Will was great....very helpful.NEAL A.
Check in and out were both easy and quick.Terry P.
Customer Service Experience: -10 Counter associate was apparently having a bad day. Ordered a 15' truck - Received a 26' This was the 3rd location that I was moved to for pick up of the 15'. The 26' was a much bigger truck from a gas/overall driving experience than expected.Bryant D.
Please do much better cleaning to interior of the trucks.Brenda B.
Nothing I can think of, everything went great.David E.
Great customer service.Michelle R.
I have rented from this u-Haul location on multiple occasions. Today it seemed like there were not enough staff to service the customers. I would just have more on staff to handle weekend traffic.Lori S.
Love their set up for cleaning and sanitizing vehicles! The employees were kind and helpful as well.Carmilla B.
Great service. Thx.Nadine W.
Clean Cab area, check and sanitize, show results with written Note of Cleaning left in VehicleCarl M.
Best U Haul store I have ever been to. Very well stocked and clean. Busy place, but staff still helpful and professional.Lori P.
This location is severely understaffed. The storage lot is poorly laid out, and I had to pull my own trailer into position by hand, to hook it up, because you didn't have room to back up to it and pull it out. I waited 15 minutes for them to answer the phone.John B.
Check-in and check-out were very tedious processes and took much longer than expected.Dave M.
The oil light was n the van kept coming on say the car needed an oil change , 0% oil life and an alarm would â€œdingâ€ every few miles. Also, I only drove the the rental a total of maybe 15miles.joseph O.
The employees was great and there past posted closing. Very helpful.Patrick G.
Online reservation system works well. Pick up and return smooth and responsive. Good business model; great staff!Daniel E.
I've rented trailers several times from the Beechmont location. Staff is friendly and super helpful in getting hooked up. I liked the online check-in - made it even faster to pick up equipment and get to the work at hand. Great job!Robert C.