There was a mixup on the pickup location for my truck (my fault) but, Matt handled it very well and got me on my way, very quickly!JOSEPH B.
Moving Truck Rental in Cincinnati, OH at U-Haul Moving & Storage at Glencrossing Way
Cincinnati, OH 45238
(Ollie's Discount & LA Fitness in Glen Crossing Way)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Cincinnati, OH 45238
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Awaiting a call from store manager... submitted feedbackMatthew L.
I would like a refund for reasons 1 and 2: 1. The lights of the trailer I rented were wired incorrectly. One brake light didn't work, and the left and right signals were reversed. The owner of the location (according to his name badge) inspected the lights while I hit the controls on my Jeep, not sure what he was thinking allowing me to leave the lot with the lights giving the wrong signals, it was a serious safety hazard. I didn't find out until another driver flagged me down and tried to help, but couldn't. Because it was wired incorrectly in a very professional manner, no ability to fix it without damaging the wiring. I don't know if the owner thought I couldn't tell my right from my left, but it would have been a lot more professional to check if I was an idiot rather than just assume so. 2. You allowed me to rent a trailer from a location 5 minutes away from me through your site, then called me to say I had to pick it up 25 minutes away. Thought that was pretty lame for a company that moves vehicles and equipment around for a living. I thought it was a fluke. When I went to pick up the trailer, I was told I couldn't drop it off anywhere else. Why does Uhaul exist if you can't handle moving a trailer 20 miles in a week? Isn't moving vehicles your business? I feel like this was a bait and switch routine. 3. This form on your website is almost impossible to use on a smartphone. I had to write this elsewhere and paste it in. F- to your web developers. For reasons 1 and 2 above, I think a full refund is a reasonable request. I look forward to your response. 513-236-6510TROY D.
* The truck had a broken sideview mirror * A dolly is mounted to the inside of the trailer, and blocks you from using the entire width of the trailer, but if you want to move the dolly, you have to cut the zip tie. That will be $7 to move the dolly! * Instead of giving you the truck with a full tank of gas, they give it to you with 1/4 tank, then if you are one gallon short they charge you for the difference ($5+/Gallon) + a $30 charge since it was under 1/4 tank full. This has happened to me twice with these guys. Then when you return the truck they say everything is fine with the gas level, then you get a charge later that says it was a gallon short. Stay away from this location if you can.ADAM B.
Good customer service and she really take care of meMOUSSA S.
Easy dropoff after hours.Kevin B.
Make sure the online return is working properly,JAMES T.
Awesome helpDOMINIC C.
Truck rental was good as well as customer service. HOWEVER, the moving help companies affiliated with uhaul were absolutely terrible. We had THREE different moving companies(the first we had scheduled weeks in advanced) not show up on us. We've been hung up on and sent to voicemail. They tell you that the movers don't get paid until you are satisfied but there is nothing to hold them accountable to show up in the first place. We were left to move everything by ourselves. In future, I will be using a multi-location moving company that includes a truck (I.e. Atlas Van Lines, 2 Men and a Truck)KAYLEN P.
The lot was clean, the store was clean the employee was helpful.TRAVIS K.
I'm sixty four years old, and I have only given my opinion of services, like I am doing now, less than a handful of times. I don't go out of my way to complain. If I am disappointed with a transaction, I take my business elsewhere. And that's exactly what I'll do regarding this particular Uhaul location. I've rented from this location about four times in the last couple of years. But no more! Here's whyâ€”- 1. THE YOUNG MAN WHO WAITED ON ME DID NOT WEAR A MASK! Every other employee had a mask. Whoever was in charge that day wasn't following state-mandated protocols. 2. Your posted photos of the condition of the vehicle at the time of my rental were not accurate. The wheels and tires were covered in mud, but in your posted photos they were not. That could turn into a service charge tacked on to my invoice. I always take my own photos. How else might that Uhaul location be lazy about the condition of the vehicle? Brakes? Tire wear? 3. The gas tank wasn't full when I received it, and your maskless employee told me to refill it to that level before returning it. I DID EXACTLY THAT AND YOU STILL CHARGED ME FOR A FEW GALLONS OF GAS. Gas gauges are not easy to read precisely EXCEPT FOR ALL-THE-WAY-FULL and ALL-THE-WAY-EMPTY. I've never rented a vehicle that wasn't full of gas when I received it, and I won't do it again. If that's your new company-wide policy, that's a mistake. And I'll make sure to insist that the tank is full in my future rentals from your competitors.MARK C.
I haven't used U-Haul in a few years. However, I keep receiving e-mails about my personal information. Please have your staff verify addresses, phone numbers, etc. This is concerning as a customer.MYLEKA W.
Have the lockbox easily accessible with pictures to find after closing. I spent almost an hour trying to find it. There was no pictures to help me find it.Jessica B.
It was a uhaulwilliam H.
I found the cell phone equipment return link impossible for a non electronic savvy person. So I had to give up on that after 45 mins.Tried to use home computer U-haul site almost as bad. ended up leaving truck ofcourse, & finishing return on phone next morning. Found Dot very helpful Will treat this as a learning experience.JENNIFER S.
Nothing I was treated like a queenTAMMY W.
Tina was friendly, thorough, excellent. She answered all of our questions and provided all the information we needed. She made it very easy.ROSEMARY B.
Girl that checked us in was not friendly at all. Rude and hated her job, not just unpleasant with us but with all customers in front of us. I absolutely hate this locationThomas H.
Everything went as plannedDARRELL D.
The staff at this location was very helpful. The carts for use were a lifesaver having a unit on the 2nd floor. If there were more drive up units it would make it easier for large one time moves.Gregory A.
Everything was great only one big problem. The lady that was serving me and take her my information. when I was there. she Was rude and very unprofessional, when she talk to me the military tone. even after I told her you sound and talkin to me military and I'm a customer. and I asked her why. her response was because I've been doing this a long time and this is what I do.DAVID J.
Passenger door wouldn't open from outsideHERBERT P.
I wasn't able to get the self checkin to work on the app. Fortunately I was therKenneth M.
It was perfect serviceSCOTT P.