For customers who rent frequently there should be some incentive (discount, promo, % off) to return.Kevin R.
Moving Truck Rental in Cincinnati, OH at Jens Furniture
(Distribuidor de U-Haul del vecindario)
Cincinnati, OH 45237
Services at this Location:
- Lun. - jue.: 9 a. m. - 5 p. m.
- Vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Cincinnati, OH 45237
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Clean the trucks, show civilians how to use the dollys instead of just sending a video, make sure the trucks have full gas if it's a one way trip.Heather H.
The entire in person transaction was fast and friendly. My attempt at trying to use the online feature was kind of frustrating. I attempted to enter all of my information but the app did not work! The young man behind the counter solved my problem and I was out the door and on the road! He was very professional and thorough!!!Morris R.
The truck was destroyed. The inside was filthy and we had to clean it out before we could even use it. It leaks really bad and our stuff was all wet. The location was not friendly. Bad experience overall.James S.
The truck had many scratches on outside and trash in the cabin. But Jens furniture was nice and helpful, they were good.Michael M.
Nice folksKim W.
Thank Jens Furniture wonderful experience. I appreciate all the patience and understanding with me. I will be back!josh M.
Awesome Job Thanks For helping me out at the last minute.RYAN S.
Felt as the online option tried to overcharge me after I made to payments prior to returning the truck.Samuel A.
Good serviceLACORA C.
Thanks Josh and JennJeffrey G.
Make inspected vehicles a habitRalph A.
Was a wonderful experience. They were very kind and helpful.jennifer M.
Tucks mirrors were covered in mud. Unable to use the remote check in application due to the equipment not being returned in the system. this took extra time that was not anticipated.AARON P.
I had an accident leaving the parking space. I immediately called Uhaul and was told that I would be emailed an incident report. That never happened. I also reported the accident in the app when I returned the vehicle. I was then charged $800 in damages and accused of a hit and run when I very clearly reported the accident to Uhaul. My understanding is that I paid for insurance, then I was told that it didn't cover this accident. The insurance options were not made clear to me when I booked the reservation. Clearly I have no say in the matter as my card was just charged $800. A phone call or a conversation would have been nice rather than a surprise charge and accusation of a hit and run. I was never told by Uhaul that I needed to file a police report or speak to someone at the location.Roland W.
Make sure the gas tank is fullSharon J.
The equipment condition issues were not evident until part way through the rental period. The truck windshield leaked excessively into the cab from the lower center dashboard area (it was puddling on top of the dash area and spraying on the driver), and the cargo bay leaked as well - contents on the RH side of the floor was wet.DWIGHT W.
I had a hard time getting a truck for a one hour. This guy rented to me in 15 minutes. He really helped me. I will always be greatful my, and will return as a customer.della S.
Great customer serviceMichael H.
My only issue with this location is they're not open on Sundays and Mondays. My original pick up drop off was open those days but it was switched by UHaul and I had a difficult time returning the truck via my phone . So I had to wait till Tuesday to electronically return the truck. Otherwise everything else was great !! Alan Kroin email@example.comALLEN K.
great service, always have trucks available for you.alice B.
Jen was great, but the Uhaul Rep that I spoke with at the initial booking of the truck , some how did not put the proper order in and when I return the truck it become a hassle. I did not know that the store was closed on Sunday and the uhaul/online return process did not recognize that I was returning the truck it took me 35 minutes to get a rep on the phone to tell me that order was put in wrong. Jen's Furniture I do recommend but I do think that it would be helpful if they discuss returning equipment on Sundays. The whole verification code drop box is a bit confusing to someone who's never used it. They was also another customer there to pick up a truck Sunday morning who had to use the pin/ drop box and he was very confused we manage to work his problem out but mine was still going on.Devin E.
I was given a return location that was not the closest to me. When I set up my reservation I provided the location that was less than 2 miles from my destination. When my pick up location got changed so did my return location. While the return location was very professional and friendly, I had to drive or 10 miles out of my way to return the trailer.Frank B.
Oil light on truck was on.Jon M.
Best UHAUL experience. Having used UHAUL many times over the last few years this has been the best experience. I reserved the equipment and IT WAS available. Moreover, Jen was professional and polite. The entire process was smooth and without issue.Armando L.