Required me to pay 30$ insurance and stated that it was U-Haul’s policy however U-Haul does not charge your insurance if you booked through the app so I think he was just pulling a fast one on me.
David L
Chula Vista Mobil
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Chula Vista, CA 91911
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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steven cI’m pleased with the owner at this location he was Trans parent and respectful would recommend. I do think that if trucks are returned past the hour that it was rented it should be charge depending on the miles
Victoria EThe old man that operates this place is the worst. I usually go to another location but since I needed to move stuff from my storage and this place was closer so I went. I told him I wanted to opt out of the insurance and he said the new law was I had to take it. Or I had to show proof of documentation that I can pay the 50k van if I declined the insurance. Which I know was fear mongering or bs. So I took the van returned it at 745ish yesterday. Then today when I got the receipt he charged me a cleaning fee of $25. Yesterday when he handed me the key I told him to check the van and he took out a banana and metal item from the previous renters. The van was filthy and dirty inside and outside. I returned it after moving my stuff and didnt not even eat or anything in it. He told me food was left in it and he was so mad I complained about the cleaning fee he hung up on me. Clearly this man is money hungry and is overcharging clients. I have been a client of uhaul for a long time and know this is not how they are and the policies. Im very disappointed in the service and regret renting a van from here.
GABRIELA PGood customer service. Thank you
ricardo c