Returned truck with more gas then when I picked it up and pre payed for 60 miles all said and done I drive 61 miles, so the place charged my card .84 cents for one extra mile but I did not receive a refund for the extra gas that was in it. Idk prolly just frustrated with this world we all live in and am taking it out on in the wrong place but damn come on man!
MICHAEL J.
Moving Truck Rental in Chico, CA at Security Self Storage
(Distribuidor de U-Haul del vecindario)
2750 CA Hwy 32
Chico,
CA
95973
Contáctanos
2750 CA Hwy 32Chico, CA 95973
Services at this Location:
Horario
- Lun.: cerrado
- Mar.: 9 a. m. - 5 p. m.
- Mié: 9 a. m. - 3:30 p. m.
- Jue. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Chico, CA 95973
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Randy at Security Self Storage has been our one and only U-Haul provider for years. He is extremely organized and efficient. Knowledgeable about his products. And overall he just “gets it doneâ€. We appreciate his willingness to go the extra mile in all business dealings. I recommend this spot to all those who ask...
ERIK S.- Rating:
- 5.0
NA
Alma M.- Rating:
- 5.0
Absolutely wonderful working with Randy at security self storage. I've rented Uhaul from him two times now and he's the best. Thank you
ELISABETH S.- Rating:
- 5.0
Nothing, I was called the night before and instructed how to do an early pickup. Super helpful and appreciated! My new go to for truck rental!
Brent C.- Rating:
- 5.0
More info about gas charges verbally.
KELLIE S.- Rating:
- 5.0
Everything was great!
JEANNE S.- Rating:
- 5.0
Randy is always helpful and very informational every time I react from the uhaul on hwy 32 chico, thank you sir!
Byron A.- Rating:
- 5.0
Best U-Haul experience I've ever had!
JEREMY S.- Rating:
- 5.0
Great operator of this location. Friendly, thoughtful person.
Tatton W.- Rating:
- 5.0
This location was fantastic, however the experiencing of renting the uhaul FROM uhaul was awful. I RESERVED a truck at a specific location utilizing the RESERVATION feature online weeks in advance. I was contact 4 days before my move date to tell me the closest location pick up was 25 miles away, I would not be reimbursed for the extra miles I would need to drive to get the truck and that reservations are not actually reservations but they are simply requests. POOR BUSINESS by UHAUL. EXCELENT BUSINESS AND CUSTOMER SERVICE BY THE CONTRACTED DEALER ON HWY 32.
Hannah H.- Rating:
- 5.0
Randy went above and beyond to help us. He was personable. Pleasant and courteous. The truck was clean and ready to use. He gave concise and clear instructions on when the truck was to be return and why.
Toni L.- Rating:
- 5.0
Great service!
KENNETH K.- Rating:
- 5.0
Due to the physical location entering and exiting the premises is difficult. The staff however was very helpful.
Dan D.- Rating:
- 2.0
This truck had cigarette ash in the cab and the windshield was so dirty it was hard to see through.
Douglas S.- Rating:
- 5.0
Owner was nice and knowledgeable. Quick in and out service.
Kevin C.- Rating:
- 1.0
The Uhaul was filthy when I got it and there was a giant crack in the windshield that I only saw after cleaning the filthy windshield. The Uhaul had not been swept, and the front had not been cleaned, or sanitized when I was handed the keys. The Uhaul website says that every Uhaul is thoroughly cleaned and sanitized between each use to help keep customers safe from COVID during the pandemic. THAT IS A LIE. Uhaul does not care if it's customers get infected from filthy Uhauls. Uhaul is a terrible company and is extremely lazy/flaky. I called customer service several times and they transfer you around until they hang up on you. Nobody at Uhaul from the bottom to the top seems to give two damns. Go with another company.
Andrew V.- Rating:
- 5.0
Was a bit disappointed that I had to go to a different shop to pickup the truck but a $50 credit made it less cost f a problem. The truck was good and worked fine, no problems.
Saul M.- Rating:
- 1.0
Guy in the office is rude and confrontational
AARON B.- Rating:
- 5.0
Everything went really well friendly service and fast very nice
CATHY E.- Rating:
- 3.0
have the truck emptied of all contents. have the truck fueled. have the correct keys. have staff as concerned about the uhaul customers as the storage customers.
John R.- Rating:
- 5.0
Randy is the best...he always gives great customer support.
Roberta P.- Rating:
- 4.0
Very efficient ...in and out quickly ....truck was perfect for the job we needed . I would recommend this Uhaul business and will use them again.
Patricia B.- Rating:
- 5.0
The van had a maintenance needed light on. I believe it was for an oil change and washer fluid low. Other than that the van was clean.
WILLIAM Y.- Rating:
- 5.0
When I called to make this reservation from the main 800 number they advise me I will be able to pick up my trailer at 7 o'clock in the morning but found after several minutes a email was sent to me stating that I was not able to pick it up till 11 o'clock that was very disappointing but the man at the establishment was very professional and did his best to accommodate me at the time I needed it.
Jay D.