Do the background check when the vehicle is reserved so that the person picking up the vehicle does not have to wait an extra 30 minutes to get it or send information with the check out and check in process and how long it takes so that they can be preparedIsabella T.
Moving Truck Rental in Chico, CA at Security Self Storage
(Distribuidor de U-Haul del vecindario)
Chico, CA 95973
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar.: 9 a. m. - 5 p. m.
- Mié: 9 a. m. - 3:30 p. m.
- Jue. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Chico, CA 95973
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
He was the one that tested the connection on my truck and told me the uhaul in San Luis Obispo rented me a bad trailer.mark M.
The truck I had reserved was not available when I arrived to pick it up. The replacment truck's air conditioning was NOT working, as I drove in 100ÂºF heat!Clayito O.
Very friendly and efficient. Will definitely use this location again!SHANNON C.
My contract said I had the truck until May 22 (two days) I returned the truck the same day! He (the man where I was dropping the truck off) called after having the truck for only 4-41/2 hours, we were driving and 130 Miles away. He sent a Text and called, the phone messages that was left was like an EMERGENCY to return the truck! I did NOT appreciate the feeling it gave me, it was like I wasn't going to return the truck! I felt pressured and upset. I had the truck till the 22nd. I have never ever gotten a phone call from the people where I was returning the truck to before. After we unloaded the truck I called to let him know that we would be there in 30 minutes to return the truck, he said okay take your time and I'm not going to charge you a late fee. WHAT a late fee for returning a truck that wasn't late! On top of that when we picked up the truck the man there said that we would receive $20 off the rental if we return the truck the same day. When we return the truck the man there said that the $20 was supposed to be already taken off. Not only did we not get the $20 off there was extra charges taxes and a $5 environmental fee, nothing was ever said about extra fees! this should be on the contract as a total price not the price they gave me. I paid more then U-Haul said I would. I am not happy! I feel like I was deceived. I will never never ever rent from U-Haul again! and I will tell all my friends my experience with U-Haul. It was unacceptable the way I was treated.Kenneth L.
Excellent customer service. Thank you!!Kelly O.
Needs easier access. It is located on a very busy highway and has a very small area to wait for gate to be opened in order to enter.JANIS R.
Returned truck with more gas then when I picked it up and pre payed for 60 miles all said and done I drive 61 miles, so the place charged my card .84 cents for one extra mile but I did not receive a refund for the extra gas that was in it. Idk prolly just frustrated with this world we all live in and am taking it out on in the wrong place but damn come on man!MICHAEL J.
Randy at Security Self Storage has been our one and only U-Haul provider for years. He is extremely organized and efficient. Knowledgeable about his products. And overall he just â€œgets it doneâ€. We appreciate his willingness to go the extra mile in all business dealings. I recommend this spot to all those who ask...ERIK S.
Absolutely wonderful working with Randy at security self storage. I've rented Uhaul from him two times now and he's the best. Thank youELISABETH S.
Nothing, I was called the night before and instructed how to do an early pickup. Super helpful and appreciated! My new go to for truck rental!Brent C.
More info about gas charges verbally.KELLIE S.
Everything was great!JEANNE S.
Randy is always helpful and very informational every time I react from the uhaul on hwy 32 chico, thank you sir!Byron A.
Best U-Haul experience I've ever had!JEREMY S.
Great operator of this location. Friendly, thoughtful person.Tatton W.
This location was fantastic, however the experiencing of renting the uhaul FROM uhaul was awful. I RESERVED a truck at a specific location utilizing the RESERVATION feature online weeks in advance. I was contact 4 days before my move date to tell me the closest location pick up was 25 miles away, I would not be reimbursed for the extra miles I would need to drive to get the truck and that reservations are not actually reservations but they are simply requests. POOR BUSINESS by UHAUL. EXCELENT BUSINESS AND CUSTOMER SERVICE BY THE CONTRACTED DEALER ON HWY 32.Hannah H.
Randy went above and beyond to help us. He was personable. Pleasant and courteous. The truck was clean and ready to use. He gave concise and clear instructions on when the truck was to be return and why.Toni L.
Great service!KENNETH K.
Due to the physical location entering and exiting the premises is difficult. The staff however was very helpful.Dan D.
This truck had cigarette ash in the cab and the windshield was so dirty it was hard to see through.Douglas S.
Owner was nice and knowledgeable. Quick in and out service.Kevin C.
The Uhaul was filthy when I got it and there was a giant crack in the windshield that I only saw after cleaning the filthy windshield. The Uhaul had not been swept, and the front had not been cleaned, or sanitized when I was handed the keys. The Uhaul website says that every Uhaul is thoroughly cleaned and sanitized between each use to help keep customers safe from COVID during the pandemic. THAT IS A LIE. Uhaul does not care if it's customers get infected from filthy Uhauls. Uhaul is a terrible company and is extremely lazy/flaky. I called customer service several times and they transfer you around until they hang up on you. Nobody at Uhaul from the bottom to the top seems to give two damns. Go with another company.Andrew V.
Was a bit disappointed that I had to go to a different shop to pickup the truck but a $50 credit made it less cost f a problem. The truck was good and worked fine, no problems.Saul M.