What a wonderful experience!! Your U-Haul representative went above and beyond to help me out. I can not say enough how helpful and wonderfully polite she was! I would highly recommend this U-Haul location!! 100%CELIA D.
Moving Truck Rental in Chico, CA at Gojo
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Chico, CA 95926
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Awesome customer service I will always rent from this location only from now on.Jason A.
The drop off location was literally a run down mart on the side of the highway.Cara C.
I absolutely love this wonderful family. My U-Haul rental experience was outstanding. Above and beyond expected. I always enjoy shopping at their market.TAYLOR A.
Very difficult to pick upDeseray T.
Truck needs front end alignment as it drifts left into oncoming trafficTIMOTHY F.
The employees here are VERY helpful and very personable. I highly recommend this location as a pick up/drop off for all of your U Haul needs.MICHELLE H.
It was an absolute horrible experience I was sad to a location that was an hour away when I went to pick up the truck it was not available because the people before us didn't turn it in on time we ended up meeting the other people unloading the truck driving them back to the location which was 40 minutes away driving the gentleman back to where his family was all so we could get the truck so I could be out of my house on the 1st it was such a terrible experience for as much money as I spentJASMINE V.
Location wasn't the problem, but we showed up 15 min early wanting to get a head start on our day. Store/UHaul person didn't show up till after 10:00am. She was very nice,but I would like to have more leeway in picking up any further rentals. Too restrictive and not a great location-small sign that said "U-Haul" then it was basically a neighborhood store. There is a location south of town I thought I was going to- a dedicated U-Haul lot A bit confusing...judith C.
Everything. Your service is horrible. From the rental to the the customer service. We have to drive 3 hours away from where we were moving to have a smaller truck to use bc you confirmed at 20' and didn't have any. Not a 20' not any trucks available even after confirming guaranteeing via phone call, email and text. You charged a late fee when the truck was returned a day earlier than you had asked. This was a horrible experience. I will not be using your services in the future.Marina C.
I rented a tow dolly for my car and an hour into my trip the straps fell off that the U-haul employee put on. When I stopped I came to find out that the straps were tie down reversed on the ratchet and I spent two hours at a rest stop trying to untangled them and then once I did untangle them I had to look on YouTube on how to do it and he also left the chains untwisted. I will never do buisness with that location again.Alexander E.
Location was difficult to identify and easily missed! Poor signage as trailers were in rear of property and not readily visible. Trailer was filthy and the lights had to be repaired at this Location and on the trip as well as the roll up door. Damaged most our furniture with grease from trailer interior.ROGER F.
Great customer service..Will definitely be using this location in the future...Highly recommend their service.REginald H.
I didn't get all of my blankets.Susan W.
All was goodPatrick F.
A well maintained truck was what we paid for, the exceptionally friendly service was a bonus. I will steer my friends to this location. Also, it was recommended to us for the stated reasons.LINDA B.
I really appreciate the virtuous and polite manor in which the gojo market handles everyone. I'm glad they are a uhaul site. Definitely will recommendALLEN H.
Ref: 019914031592 This transaction was going fine until I got home and looked at the invoice. U-Haul charged me $8 for Safe Tow when I specifically de-selected that item in my online order. I did not agree to a Safe Tow charge of $8. Kindly re-fund $8 to my credit card immediately.GEORGE G.
I ordered the truck online and the process turned out to be very tedious. The store manager (owner?) was extremely helpful in getting me through the registration process. Very friendly people.Marina R.
Excellent service!Trent L.
nice people very easy to rent great processSHEILA H.
They were great but somehow my trailer was at a different location. The lady at this place drove over to pick up a trailer and was very friendly about it.Jacob G.
Friendly customer service and great communication between check in and check out steps. All in all 10/10 experience :))Kory J.
I was told I would get 100 back as a deposit. That wasn't true. By uhaul I was quoted three different prices for the exact same trip.carollee C.
To be honest my experience was not great at the start. My key was not in the box where it said it was going to be, causing me to have to communicate with customer service, which took a very long time. Eventually the store owner of Gojo Market came out and gave me the key (I assume they forgot to put it out in the first place). In the end, I was supposed to pick up my Uhaul at 11, but did not end up getting it until 11:40. From there on everything went smoothly, but the pick-up process was not smooth.Jill R.