This location for pick up was in the middle of a parking lot. There was no one to assist us when we had issues with the app and checking in for our rental. It took over 45 min on the phone with different people to get the issue sorted out. The U-Haul was also left with no gas and none of the extra add ons I paid for
Victoria Kline
Howard Moving And Storage Supplies
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60645
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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No orientan al cliente de como se debe entregar el vehículo de vuelta, y no tienen tacto para con el cliente después de ello cometer el error y no tienen consideración con las personas discapacitada.
Luz EscaleraThe drop-off location that I was given was not functional, so I had to contact customer service and find a new location. Customer service took an extremely long time to answer my call and find me a new drop-off location and had to drive far out of my way to find it.
Will CurtisCould not find the place No U Haul sign No address number on the building No one answered the phone Took over an hour to drop a truck and could have been done in 10 minutes No one there to receive the truck PUT UP A SIGN!!!!
Joel PrickettI wasted over 40 minutes.
Ehsan Hosseinian