The staff was super helpful and went above and beyond. Compliments to the team!Samantha B.
Moving Truck Rental in Chicago, IL at U-Haul Moving & Storage of South Loop
Chicago, IL 60616
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Alquileres locales para mudanzas de ida o en la ciudad en Chicago, IL 60616
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had screwed up and the team was very helpful in accommodating me with a different trailer. That trailer was used previously to haul debris and wasn't clean. But my guess is that would have been cleaned up before rental if I hadn't screwed up in the first place.TRAVIS J.
Veronica was very helpful getting my drop-off location changed, thanks Veronica!Andrew H.
I was told and different price and was charged a different price.Shreenithi L.
I am a regular renter at Uhaul. I think that the extra steps that have been recently added if you return the truck after hours is just a way to charge the customer more money. I found it difficult to get a connection in the front of the building so was not able to check the truck in. I also found it impossible to contact a representative by phone to assist me. This is very unreasonable after a person has had a long day of moving. I feel there is no reason the customer should have to be burdened with the responsibility that should be something in my opinion, done by a Uhaul employee. I consider this process as criminal as red light cameras. Respectfully, John E. KingJOHN K.
Martin was extremely helpful at check in. The gentleman helping with the return was fast, friendly and efficient. The place was really busy at both pickup and return times and I was still in and out in around 5 minutes. Very efficient and friendly folks here. Thank you.PETER F.
Keep doing what you doing the employees are very kind helpful knowledgeable of everything would be returningJILBERTO M.
My truck was parked SO FAR from the check in desk where I needed to get the key. Also- I had to go back inside for the furniture dolly that should have been in the truck already. What is with renting out a quarter tank of gas? If the truck is returned under a quarter tank you charge a crazy fee. Seems like a scam.Christopher G.
Best U-Haul I have ever been in. Great store, clean and organized. Owner helped us sort out the problem with getting a vehicle that was incorrectly listed on the paperwork. He went above and beyond and was very customer service oriented. This place is great!Elizabeth W.
Simply the best UHaul team in the city Always a superlative experienceJoseph B.
Cab smelled like cigarettes. Truck drove like a tractor with square wheels. (Worst truck I ever rented from U-Haul) Just a comment not a complaint: I'm a very experienced truck driver. But I had a thought that since back up cameras are so cheap these days, it would make it so much easier for most people who rent a U-Haul. The company that is U-Haul, the people, and the overall experience was great. Thank you! (I will be renting again) ðŸ™ðŸ½ðŸ‡ºðŸ‡¸Matthew K.
Best staff ever, Jason is awesome...Always accommodatingPAUL G.
Keep up the excellent customer service!Steven T.
I had a horrible experience renting a truck from Uhual. I rented the truck close to my apartment weeks in advance of my move so that I could walk and pick it up. The afternoon before my move I get a call from a random tire shop in another part of the city that my truck will be at this location now. When I call to inquire they just say the original location doesn't have any trucks. Two hours later I get a call from a third location and Uhual telling my truck will be at two new locations even farther from my home. When I try to call Uhual back I am told the wait time will be over an hour and a half. I then call the second location and they claim the person who called me from that number doesn't even work there. When I finally got ahold of someone at Uhual I was told if I want any truck I have to pick it up from this third location. I was told I would be reimbursed a flat rate since my original reservation couldn't be fulfilled. I have been charged for the rental but have yet to see any reimbursement. This made an already stressful event much more stressful.Lisa P.
Everything was actually perfect. Staff was exceptionally friendlyISHMAEL M.
The manager/owner was super helpful and friendly, but the 20 foot truck had a huge crack in the windshield. I had to drive this truck over 200 miles with the crack in the glass -- on the Dan Ryan and 55. The manager, super helpful, explained how I could return the truck online -- but the UHaul site and phone number were down ALL DAY on Sunday. Totally unacceptable.REBECCA H.
Service was pretty good. Ease of access, good equipment and easy process to pick up and deliver the truck.Manuel A.
I reserved a high top van, but got a higher than normal van. We were still able to squeeze the queen bed in because it had a folding foundation, and not a box spring.Michaelthomas W.
Customer service was great!BETZAIDA F.
Great service, very pleased.DARRYL H.
Trailer exterior could be washed.Interior was clean.EDWARD H.
Easy peasy lemon squeezyDavid M.
Easy and stress free. All I want from this kind of transaction and the staff member who helped us was amazing and very patient.SHELBY M.
Nothing, good customer serviceIvan D.
Please have agents at the location explain the contract stipulations regarding hours given at time of reservation and the fact that you advertise 19.95 per day and not for 2 or 4 hours!Gregory T.