While I wasn't happy that the rental location that I had chosen wasn't going to be able to accommodate my needs of truck size, the staff at Janssen Property Management were friendly and accommodating. It meant that I had to travel out of my way to pick up a rental, which seemed ridiculous to me in that there are no less than 2 U-Haul rental locations right in my own home town and I had to drive to the next city to pick it up. . I feel that the extra travelling distance should have been reflected as a credit on my final billing, in that they weren't willing to drive a truck to the location that I had originally booked with in my home town, and I had to not only drive my vehicle to/from the next city but also the big rental truck that I was paying per mile/kilometre for that extra distance as well. That might be nit-picking but if U-Haul prides themselves in being the helpful neighbourhood business, they need to put feet to their lip service. Regardless, Janssen's staff we're lovely! .
JANICE S
Janssen Property Management
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Chatham, ON N7L1X6
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Google maps says closing time is 4pm on Saturday. I arrived at 3:15 and the place was deserted. Had to call the other location which I knew closed at 3pm, so wasn’t hopeful, but fortunately someone picked up and gave key drop off instructions.
IAN TGreat customer service. Provided a cell # if we had any issues picking up the vehicle despite the location being closed at the time of pickup.
Grant LNothing. The entire experience was really excellent. I really enjoyed dealing with the staff. She really knows her job. She was very efficient and pleasant. Really super.
Steven DEasy access, fast pickup, and thoroughly informed through the whole process. Excellent location with amazing staff!
William P