Very professional & helpful people.Asim F.
Customer Reviews for Janssen Property Management
(U-Haul Neighborhood Dealer)
Chatham, ON N7L1X6
Services at this Location:
- Mon–Fri9 am–4 pm
- Sat–Sun12 pm–4 pm
Special Operating Hours
- 9/30/2023: 10:00 am - 1:00 pm
- 10/1/2023: 11:00 am - 2:00 pm
- 10/7/2023: 10:00 am - 1:00 pm
- 10/8/2023: Closed
- 10/14/2023: 10:00 am - 1:00 pm
- 10/15/2023: Closed
- 10/21/2023: 10:00 am - 1:00 pm
- 10/22/2023: Closed
- 10/28/2023: 10:00 am - 1:00 pm
- 10/29/2023: 11:00 am - 2:00 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was an hour of hell. First the rep on the phone played games trying to get me not to rent the van. Then I asked for a manager that gave us the wrong code for 45 minutes. Then the local manager called and gave us the right one. Then the tire pressure sensor was broken so then I had to call back and figure out if it was safe. Then we were followed around the parking lot by a guy and a girl in a truck. It was the worst experience I have EVER had.Megan N.
We were greeted royally. Your attendant understood our needs and acted professionallyOwen B.
No improvements.DArryl P.
Nothing. Staff was very kind and helpful.Dwight C.
Customer did not leave a comment.Doug S.
Customer did not leave a comment.becky B.
Everything was great. Friendly, competent staff with well maintained property. Equipment was as described and easy to access.Andrew A.
I used them last year and will be back if I need another truck.Tom S.
Nothing at moment. Outstanding Service.ENOW-EBOT NGOLE N.
Customer did not leave a comment.Amanda S.
Customer did not leave a comment.David A.
Customer did not leave a comment.Clinton S.
We would highly recommend this location and working with these people at this location lMichael S.
Customer did not leave a comment.Dawn S.
Customer did not leave a comment.Terry B.
Great customer service. Highly recommendedRobins T.
Customer did not leave a comment.Gene B.
Thanks so much!Arshpreet K.
Nothing they were more then accommodating with us I highly recommend them and will to a friend or family.Dennis C.
Customer did not leave a comment.johan G.
Customer did not leave a comment.Arunangshu B.
They transferred my reservation to maple city mini storage which was no problem. The lady in office at maple city mini storage was ignorant and very unprofessional. The uhaul broke down twice. The uhaul was in terrible condition could get over 40 km, rpm's to get it to 40 km where at 4-5 made terrible sounds when acceleratingOnicia C.
Very friendly staffLARRY F.
Customer did not leave a comment.Chatham G.
Customer did not leave a comment.Corbin W.
Customer did not leave a comment.mohit K.
Customer did not leave a comment.David M.
We have used Uhaul a lot over the last 6 months. This location in Chatham has been the best experience, the owner was the most helpful we have ever seen. Im sorry to say Kitchener location Charles and Victoria street was the WORST. Glad we never have to deal with them again.Michael J.
Completely satisfied.Elisa S.
Very helpful location, thank you!TERENCEWAGSTAFF J.
Excellent service! Based on past experiences with other locations I was somewhat nervous about renting. I will definitely rent from this location again, what a very pleasant experience!David M.
Customer did not leave a comment.Karen K.
I rented a pickup. The truck was great and came equipped with power tailgate, ac and cruise control. Richard was great to work with and friendly!Brandon D.
Use this operation as a training example. He is the first to ask permission about copying my license, he is the first in ensuring proper hook-up...arranged easy drop for next day..Mike M.
Everything was fine. No need for changes.Tony B.
Nothing great job ! ThanksMelynda S.
There is nothing to improve only keep on doing what you are doing. Richard was very knowledgeable , respectful , kind and helpful. Thanks to the office staffs as well. We will use this faucillity again , and tell others about it..Dexter P.
Customer did not leave a comment.Steven D.
Without a doubt I would recommend this company to anyone and everyoneedward H.
Customer did not leave a comment.Rivon N.
Mr. Janssen was wonderful! I will truly let anyone that needs a U-haul to surely go with this location. I was pleased with the Van and the service I received. Thank youSheila R.
I delt with Richard at this location and he was very professional and helpful in every way.George B.
Keep up the good workROGER C.
Great service, great location, people always trying to help with any questions... 5 star service and wouldn't hesitate to use them again.Henry P.
Service is always great, so nothing to improve onDoug S.
Customer did not leave a comment.Rdola M.
Customer did not leave a comment.CAROLYN P.
Everything is good thankshargit S.
Kaila was super helpful and explained everything very clearly! Would happily use this location again.Ross D.
It was ok the workers understanding and helpful. I didn't have a problem with them but they was a problem overall big misunderstanding with the location I was told one location and then later send out of my way to a further location on to of that got changed extra money for mileagealetha H.
Customer did not leave a comment.JERIN A.
They were super friendly and helpful with everything would definitely rent from this location again !!!Stephanie S.
Customer did not leave a comment.Sarah R.
Customer did not leave a comment.RYANDAVIDJOSEPH B.
The service was just Fantastic! Good communication from staff with ALL my questions and concerns! The person at the pickup site took care of everything efficiently and helped us get on way in good time! Thank You Jannsen Property Management!!David M.
It was great service thank youDOUGLAS G.