The location staff member was late, rude, and terrible. The App did not function, and the gas was empty when I picked up the vehicle. I like UHaul, have used them numerous times. This location however needs to hire new staff.
Margaret M
Auto World Lease and Sales Clt
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Charlotte, NC 28217
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulGood Service and quick pick up of vehicle and supplies.
Howard OGreat experience, quick and friendly service 10 out of 10
Vivian FWhat a lousy first experience ! I had placed my initial reservation with the 'Lake Wylie' location for a 20'. Then the night before (8/13) I am advised via Text they won't have a 20' and they have UPGRADED me to a 26' - which I did not want or need or comfortable driving. I went to the location anyway 8/14 - 07:30 and would have accepted a 15' - which they also did not have available. Since I had to load this day I had to push to find a 20' and finally this Tryon location came up - 6 miles away. I received a Confirmation text the unit could be picked up at 9AM when they open. I then arrived there at 08:45 only to have to wait until about 10AM (with Elliot) for someone to show up to open the doors. Unfortunately the guy who finally showed up lost his keys. Amazing. Then the 'land-lady' finally opened the door so we could the keys for the 20' - which was parked in a dirt lot 2 miles away. Finally, I was able to get started loading about 2.5 hrs. delayed !
TIMOTHY MNo major comments because no one was at this location at drop off. It was a holiday weekend and we just dropped off the trailer.
Janice G